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276 pages, Kindle Edition
First published January 1, 1998
Taken as a whole, the airline system is complex indeed. It is also competitive, and if one of its purposes is to make money, the other is to move the public through thin air cheaply and at high speed. Safety is never first, nor can it be, but for obvious reasons it is a necessary companion to the venture.This is probably the most masterful example of cutting through the bullshit that I have ever read, and it isn't meant to be frightening or polemical, just one adult talking to another. I love this.
It was known from the start that fire took the airplane down. The federal investigation began within hours, with the arrival that evening of a National Transportation Safety Board team from Washington. The investigators set up shop in an airport hotel, which they began to refer to without embarrassment as the "command center." Twenty miles to the west, deep in the Everglades, the recovery operation was already underway. The NTSB had set up a staging area -- a "forward ops base," as one official called it -- beside the Tamiami Trail.
Valujet 592 burned and crashed not because the airplane failed but because the airline did.