The dot.com crash of 2000 was a wake-up call, and told us that the Web has far to go before achieving the acceptance predicted for it in '95. A large part of what is missing is quality; a primary component of the missing quality is usability. The Web is not nearly as easy to use as it needs to be for the average person to rely on it for everyday information, commerce, and entertainment.
In response to strong feedback from readers of GUI BLOOPERS calling for a book devoted exclusively to Web design bloopers, Jeff Johnson calls attention to the most frequently occurring and annoying design bloopers from real web sites he has worked on or researched. Not just a critique of these bloopers and their sites, this book shows how to correct or avoid the blooper and gives a detailed analysis of each design problem.
Hear Jeff Johnson's on software and website usability at the University of Canterbury (25 min.)
This book contains 60 common mistakes made by web designers with respect to usability, layout and other aspects of the website. It contains several examples from popular websites, including how those websites later fixed those mistakes. One problem with the book is that since it was written a while back (c. 2003), some of the bloopers are less common nowadays. Use this book in conjunction with Jakob Nielsen's useit.com website.