Internal Communication Strategy: Design, Develop and Transform your Organizational Communication

by Rachel Miller

Getting internal communication right starts with having a clear strategy. Internal Communication Strategy is your all-in-one guide to designing, developing and delivering an effective internal communication strategy that will inspire and motivate your employees.

Written by award-winning communications professional Rachel Miller , this book tackles the key topics facing the industry today including communicating with neurodiverse employees, how to influence at C-suite level, the effect of hybrid working and how to measure the impact and prove the value of internal communication.

Drawing on the author's 20 years of experience, and featuring case studies from the industry, this book covers not only how to develop and write an internal communication strategy, but also how to practically implement it throughout your organization to create a shared understanding and vision. With the industry constantly evolving, this book gives you a solid framework to return to when you need to refresh your strategy, providing actionable guidance and best-practice insights throughout.

296 pages, Hardcover

Published April 30, 2024

About the author

Rachel is the author of Internal Communication Strategy: design, develop and transform your organizational communication.

The book is being published by Kogan Page in April 2024. It will be available 3 April in UK and rest of world and 30 April in the US.

Reviews

[Dan Holden · Rating 5 out of 5]

Rachel helps break down the task of creating an internal communication strategy into a manageable process using The MILLER Framework. Her care towards looking after internal communicators is evident throughout the book, with practical insights, a wonderful collection of expert views and clear understanding of the challenges in-house IC professionals face.