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216 pages, Hardcover
Published September 6, 2023
Most of us were brought up to believe some emotions are negative and bad. I like feeling happy as much as anyone. I’m more productive when my mood is bright. I’m easier to be with when I’m hopeful about tomorrow. I have also made big changes in my life through the power of my anger, realized the depth of my courage when feeling my fear, and learned what is important in life from sorrow.
Clients don’t need you to cheer them up. They want you to acknowledge they are okay no matter what they feel. This total acceptance encourages them to talk about their feelings so they can better understand them. Understanding the source of their emotions weakens the impact on their thinking. They are better able to recognize what is now possible or what they know they must do. They can use what they learn from their emotional reactions to make their delayed decisions.