Assessing Information Needs: Tools, Techniques and Concepts for the Internet Age

by David Nicholas

Provides a systematic method of identifying, evaluating and comparing information needs, as well as a framework to enable information services to gather information from users to aid information system design, and monitor the effectiveness of an information service. Examines the role of the Internet in meeting information needs.The section on collecting data now includes web log analysis and focus group interviews. Introduces the concept of the I-player, the digital information user.

178 pages, Kindle Edition

First published July 1, 2000

About the author

David Nicholas received the Ph.D. in 1967 from Brown University under the supervision of Bryce Lyon. He taught at the University of Nebraska—Lincoln from 1967 until 1989, then moved to Clemson University, where he retired in 2006 as Kathryn and Calhoun Lemon Professor Emeritus of History. After beginning his career as a historian of the Flemish cities in the fourteenth century, he has more recently studied broader patterns of comparative urbanization, law, and institutions and expanded his geographic focus to include late medieval Germany. He has received grants from the American Council of Learned Societies, the Social Science Research Council, the National Endowment for the Humanities, and the American Philosophical Society. Professor Nicholas has written numerous book chapters and articles in such journals as The American Historical Review, The English Historical Review, Revue Belge de Philologie et d’Histoire, Past and Present, and Annales. Économies. Sociétés. Civilisations.