The lack of this book's intersectionality with race, class, or gender is its Achilles heel.
Page after page, Grant weaves into stories of how doctors don't empathize with patients' pain, how "we" prefer people with similar names who remind us of ourselves, how doing helpful favors can bolster your likeability, and how communication should be casual, suggestive, and even "powerless." Every single one of these examples lacks the gender, class, and racial analysis that would make the advice truly effective for everyone.
For example:
* Numerous studies have shown that in the US, black women's pain is consistently taken less seriously - and why the black maternal mortality is so high. This is more than a "perspective gap" or an issue of some doctors being "takers." Another word for perspective gap could very well be "racism."
* Women's casual speech at work is policed in a way that men's will never be, and his advice could actually harmful to women in professional situations.
* Re: psychological kinship to similar, personal features. Well, duh. On Forbes's just published list of America's 100 "Most Innovative Leaders," there are twice as many men named Stanley as there are women of any name. And there are only two Stanley's. This is because 99 of America's 100 so-called most innovative leaders are men. Again, this is called "sexism." Those of us with female or non-Anglo Saxon names may have a hard time finding those commonalities to promote us in the workplace - and I would appreciate some advice on how to do so.
Ninety percent of the examples of successful givers are wealthy, privileged men working in male-dominated environments (so, closed systems.) But by far the biggest omission is the lack of discussion about how women are *socialized* to be thankless givers in cultures across the globe. There's no discussion about social norms and market norms, and how women do most of the unpaid labor in the home or in the workplace - and without that labor, our economic and societal systems would collapse. From an article about a study of women and volunteering: "Women received 44% more requests to volunteer than men in mixed-sex groups. People in charge lean into this bias, and making it harder for women to refuse this track to nowhere. Both men and women managers had the same tendencies—it’s something we all have to work on. It's a deeply embedded cultural problem that women are simply expected to do so. Without some mutual awareness, a woman who refuses to volunteer could easily be seen as difficult to work with or face other repercussions." (The study: Economica, Volume 85, Issue 338, Coase Lecture – The Glass Ceiling, Marianne Bertrand, First published: 02 March 2018.)
Lastly, I didn't know whether to laugh or throw the book at the wall at one of the last bits of advice: a former Big 4 Consulting CEO suggested that people can get ahead through doing more "powerless communication." Mr. CEO has implemented a rule of talking in meetings only 20% of the time. It seems he's doing this in the twilight of his career with a pat on his own back. Better late than never, I suppose. Again, study after study shows that men overwhelmingly speak and interrupt the most in meetings, whether that is the boardroom or in legislative hearings. Women are quite tired of being powerless listeners, thank you very much.
It is so Illuminating and disappointing to see how writing like this shoots through the TED Talk class with little consideration to very real cultural contexts.
MAYBE these gaps exist because this book was published in 2013 - before #MeToo, before Black Lives Matter, before MAGA. I'd like to think that today one would have to be purposely avoidant of social research and the cultural milieu write such a sweeping, assumptive book.
Two stars for effort, and a good foundation to work on. I'd like to see a second edition with more diversity and discussion of group power dynamics. Adam, if you're reading this - call me.