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Communicating Effectively For Dummies

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A friendly guide that teaches you effective methods of communication to avoid common conflicts and make your voice heard in the office

Communicating Effectively For Dummies shows you how to get your point across at work and interact productively with bosses and coworkers. Applying your knowledge and skill to your job is the easy part; working well with others is often the hard part. This helpful guide lets you maximize your personal interactions, even when resolving conflicts, dealing with customers, or giving difficult presentations.

Whether you're the CEO of a major corporation, a small business owner, or a team manager, effective and clear communication is imperative to your success. From keeping your listener engaged to learning to become a better listener, Communicating Effectively For Dummies offers all the strategies, tips, and advice you need

Learn how to become an active listener Accentuate the positive in negative situations Find win-win solutions for conflicts Stay on track when writing e-mails and letters Handle presentations, interviews, and other challenges Speak forcefully and assertively without alienating others This friendly and comprehensive guide gives you the keys to a thriving career with expert advice on effective verbal and nonverbal communication. From mastering your own facial expressions (and reading them in others) to being a happy boss, this book covers all the

Becoming aware of your own assumptions Dealing with passive-aggressive communicators What to say to help someone open up to you Communicating through eye contact and body language Maintaining a positive attitude Dealing with sensitive issues Effective conflict resolution models When to use e-mail, the phone, or a face-to-face meeting Dealing with angry customers Coaching your staff to communicate better In today's high-stress work environment, good communication skills are imperative for keeping your cool and getting your point across. With your own copy of Communicating Effectively For Dummies, you'll know what to say, how to say it, and that being a good listener can often be the difference between getting ahead and just getting by.

386 pages, Kindle Edition

First published April 1, 2001

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Marty Brounstein

21 books4 followers

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Displaying 1 - 3 of 3 reviews
Profile Image for MK.
626 reviews2 followers
January 6, 2024
This book is not very practically useful, as it is an expository text on the liberal arts, like a college textbook.
People who are unable to build good relationships because they cannot communicate well with other human beings, either at work or in their daily lives, tend to blame others.
In reality, however, it is due to the person's poor communication skills.
A person who lacks communication skills cannot read books for a long time or think deeply about things.
It's best to try changing the way you approach others.
Profile Image for Chris Vassey.
23 reviews1 follower
August 3, 2009
A fairly basic book, it has great tips for those who are new to a management role and have to deal with a lot of different communication channels and styles. I recommend it to anyone as a quick review of communication best practices.
Displaying 1 - 3 of 3 reviews