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KNOWLEDGE MANAGEMENT AND APPLICATION
Knowledge Management (KM) has been growing in importance and popularity as a research topic since the mid 1990s. This is sufficient time for many organizations to implement KM initiatives and KM systems (KMS). This book presents twenty cases investigating the implementation of KM in a number of business and industry settings and a variety of global settings. The purpose of this book is to fill a deficiency that I’ve observed while teaching KM. KM is being taught in specialized courses and as a topic included in Decision Support Systems (DSS), Enterprise Information Systems (EIS), and Management Information Systems (MIS) issues courses. The deficiency I’ve observed is in moving discussions of KM from a focus on theory to the more practical focus of how to implement KM to help organizations improve their performance. Existing course materials do include some short cases and/or vignettes discussing KM in business settings, but I haven’t found any source that has multiple, detailed teaching cases. This book is meant to fill that void.
543 pages, Kindle Edition
Published October 4, 2023
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