Working With Humans: Tools You Didn’t Know You Needed for Conversations You Never Expected to Have

by Laura Crandall

“Since we all work with humans it’s important to humanize our workplaces, and this book shows you how.”
—RICHARD SCHWARTZ, PhD, bestselling author of No Bad Parts and developer of the Internal Family Systems Model

Working With Humans explores and illuminates the essential—but generally ignored—management and communication tools needed to end the daily annoyances that make work harder than it needs to be.

Drawing from her three decades of workplace expertise, Laura Crandall guides you
• Building confidence in how you manage a team and manage yourself.
• Navigating tricky conversations and improving your organizational culture.
• Learning to communicate well and lead with the quality that most workplaces are humanity.

With clarity, practicality, and humor, Working With Humans inspires you to change patterns that cause frustration in the workplace and have a great time in the process.

Genres: Business, Self Help, Nonfiction

170 pages, Paperback

Published October 17, 2023

About the author

Laura Crandall founded her management consulting firm, Slate Communication, in 2009. For over thirty years, she has worked in and consulted with industries that include manufacturing, journalism, hospitality, and academia; fifteen of those years were spent managing teams. Laura’s work is dedicated to helping people within organizations discover and develop foundational management and communication skills—the things we assume everyone has, but rarely discuss. She is an instructor in the Career and Academic Resource Center at Harvard Extension School, where she teaches about workplace communication. Laura earned her master’s degree from Harvard Graduate School of Education, where she studied cognitive neuroscience and organizational behavior.

Reviews

[Puppet · Rating 5 out of 5]

Rarely do I find nonfiction that makes me laugh out loud, and is genuinely helpful. It's a great book, and whether applied to personal life, professional life, or both, there are aspects that hit all aspects of human interactions, and good reminders that most people are just trying to do their best, even if it's not always clear to each other.
Will definitely be getting some copies for holiday gifts.

[Joseph · Rating 3 out of 5]

Actually 3.5 stars - good, fundamental reminders of ways to work and communicate with others. We’re never too old or too experienced to practice the basics.