An applied approach to developing and practicing interpersonalskills.By developing and practicing the material in Training inInterpersonal Skills, readers can learn how to build productiverelationships for any situation. This text also helps readersmaster the skills necessary for personal and organizationaleffectiveness such as self-management, communication, teaming, andproblem solving.The sixth edition includes several new pedagogical tools–suchas self-assessment quizzes, exercises, cases, etc.–andinformation on the importance and usage of social networking.