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336 pages, Paperback
First published September 7, 2023
"States are constituted by how they arrive at decisions, not by whether those decisions are good or bad ones. If the wrong decisions keep getting made, that means changing the how. Simply coming up with better solutions won’t make the difference. Yet changing the how – alternative voting systems, bureaucratic reform, deliberative assemblies, constitutional design – is pretty unsexy. People who want to do good rarely work on these issues.
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Still, would you rather have the idea, or be one of the regulators whose job it is to make sure it doesn’t get abused? Would you rather be speculating about the what, or tinkering with the how? The danger is that the smart people end up doing the former, but the latter still determines where we end up."
"cars lack plenty of kinds of adaptability compared with horses: they can’t step over obstacles, or move sideways, or swim through streams. That didn’t stop us building an entire economy around them, and road networks suited to all their limitations, sacrificing many hundreds of thousands of our own lives in the process."
"Performing tasks is what machines are good at. The better they get at it, the more work becomes task orientated. ...
At the same time, smart machines are helping to change the character of the states and corporations that provide the jobs for people. Just as technology can fragment the personal identity of individuals into a series of data points, so it can fragment the personal identity of states and corporations into a series of tasks, or projects. Give a machine work and it will become a task; give a human work and it can become a job. Inevitably, the more work that machines do, the less the identity of artificial persons will be shaped by the secure jobs they are able to sustain, because those jobs will have been replaced by tasks. Instead, even states will be identified by the different projects they undertake, each with its own discrete timeframe and end point.
As careers get reduced to jobs, likewise jobs get reduced to tasks. More and more people are employed on short-term contracts, offered by organisations that see work as something to be understood in terms of its outcome rather than as an ongoing relationship. This is only in part because people are being replaced by machines. It is also because people are increasingly being employed like machines."