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"Fink explains the different types of survey instruments and the activities that constitute a typical survey and demonstrates how to organize surveys and estimate their costs. In addition, she discusses such techniques as what types of questions to ask in pilot tests, how to relate survey costs to needs for personnel and time, and how to execute a management plan and a budget for a survey."
--Gerald Albaum, University of Oregon, review in Journal of Marketing Research
New to this edition:
184 pages, Kindle Edition
First published August 3, 1995