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398 pages, Kindle Edition
Published November 30, 2023
"Bengaluru is a thriving ecosystem of first-generation entrepreneurs who have reshaped not only their own destinies but also the destiny of the city they call home. People like Azim Premji, N.R. Narayana Murthy, Nandan Nilekani and several others and I have not only created wealth but also ensured that we gave back to society. Bengaluru, often hailed as the philanthropy and activism capital of India, stands as a living testament to the power of compassionate capitalism."
"Karnataka is the only Indian state that shares land borders with six other Indian states—Maharashtra to the north, Telangana to the north-east, Andhra Pradesh to the east, Tamil Nadu to the south-east, Kerala to the south-west and Goa to the west. Much of Bengaluru's multicultural ethos and its cosmopolitan social fabric emanates from both its history (being an important trading hub) and its geography."
"Most locals would attribute it to the city's salubrious weather and the rich history of the city's rulers, right from Kempegowda. Newcomers would ascribe it simplistically to the tech boom and liberalization. To me, these replies seemed easy, lazy and shallow explanations of an answer that was complex, layered and nuanced. Something that required a deeper exploration.
Hyderabad has been trying hard to win the title of India's Silicon City for over a decade, attempting to woo tech companies with its superior infrastructure and red-carpet Government welcome. India's political capital and power center, NCR, has also entered the fray. From Kochi to Raipur, Bhubaneswar to Chandigarh, cities from all corners of India have tried hard to copy Bengaluru's playbook and build a vibrant startup hub. None of them come close as yet. Despite the evident challenges, what is so special about the city that makes it India's most vibrant tech hub? Of course, the city's startups, its entrepreneurial energy, top tech talent—all of it powered by billions of dollars of venture capital—make it special. But there is something else at play here. Under the radar, away from the public gaze, Bengaluru has a secret sauce that is far more powerful, far more potent and very hard to replicate. Sharad Sharma jokingly calls it 'the Kaveri water magic.' Under the hood, behind Bengaluru's crumbling hardware—its infamous creaky infrastructure—is the city's powerful and super-efficient 'software.' The city pulsates with a multitude of informal networks on which mafias are built and serendipity engineered.
In Delhi, techies are second-class citizens. Politicians, bureaucrats and the trading class make up the top tier. In Bengaluru, techies are the top layer. They are the moneyed and aspirational class."
"The city's real estate market is on fire. In 2022, it led with 14.5 million square feet of office leasing, growing 19 per cent year on year, according to a Knight Frank India report. 'Bengaluru is the real estate capital of India. Nowhere in Asia Pacific do we see such a scale of construction happening as it is in Bengaluru,' says Ankur Srivastava, head of real estate consultancy firm GenReal. The city is the second-largest iPhone market after Delhi.13 It leads India on digital transactions. Between January and October 2022, it witnessed 14.82 million transactions valued at Rs 3,620 crore.14”
"The sixteenth century, for instance, when Nadaprabhu Kempe Gowda, a chieftain under the Vijayanagara empire, ruled. He is credited with being the founder of present-day Bengaluru and the city's airport is named after him. With a rare wisdom and far-sightedness, he built one of the biggest mud forts of that era, and also many water reservoirs and stormwater drains (called rajakaluves) to secure supply in a city that did not have a natural source of water. Besides, he built sixty-five specialized markets or petes—like Chikpete for wedding dresses and Balepete for bangles—to make it a major trading hub. Or you could go back to the eighteenth century, when Tipu Sultan—the original rocket man of India—ruled."
"Benefits of the tech boom and its downsides. Both arrive at similar conclusions: that the tech boom brings a lot of benefits but it has its downsides. One of the two studies was done by Yale's Doris Kwon and UCLA's Anderson's Olav Sorenson. Their paper, published in 2021, calls it the 'Silicon Valley syndrome'. It suggests that major tech hubs like Silicon Valley have become more and more unequal. The high-tech industry's growth creates strong multiplier effects, including job creation, but it fails to adequately benefit low-skilled non-tech workers. Its success crowds out the non-tech industry by pushing up the costs for capital, talent, and resources and making them less competitive. Further, as well-paid tech jobs push up living costs in these hubs, it is the low-skilled non-tech poorly paid workers in the service economy who suffer the most. They see their incomes eroded due to high housing and living costs."
"Despite India's feudal and patriarchal underpinnings, young women recall an evolved cosmopolitan city, a city where they were freer than their peers elsewhere in India to wear what they wanted and moved around—alone or with men—in public spaces. 'I fell hopelessly in love with Bengaluru, its trees, roads and the sense of freedom it gave me. You could wear jeans and shorts here,' recalls Anupama Rammohan, an HR consultant who grew up in a 'fairly protected middle-class family' in Coimbatore, Tamil Nadu."
"The mixed use of real estate has helped Bengaluru startups and establishments find commercial spaces at reasonable costs. But it has also led to chaotic growth, parking woes and nightclubs blaring loud music deep into the night. Popular Darshini Rameshwaram Café in Indiranagar faced the ire of residents because of the road congestion, haphazard parking and littering it was creating."
“Many liken Bengaluru’s cosmopolitan ethos to Mumbai. But Mumbai is costlier and fast-paced, where Bollywood glamour and stock market gyrations set the pulse and ambitions for the residents. As a tech hub, Bengaluru's biggest competitor is Hyderabad. Good infrastructure, proactive governments and their continuous support since the 1990s has helped Hyderabad. But Hyderabad's superior hardware pales in front of Bengaluru's super-efficient software. Hyderabad-based Jitendra Emmani, founder of startup Picxy, recalls how, in 2019, he tweeted about his upcoming travel to Bengaluru and seeking meetings from executives in the startup world. Techstars India MD Ray Newal responded. 'We met and over coffee I was able to raise $120k. This can never happen in Hyderabad,'"
In Hyderabad, where the rich have made money by traditional means like real estate, 'caste, class and culture play a big role in shaping money decisions. People don't trust outsiders easily,' he says. In Chennai, the rich club is mostly dominated by traditional business families, with each member drawing a salary, and financial decisions are taken by a large family committee. Delhi is the city of dealmakers, transactions have black and white colours, fascination with real estate is high, and the show-off culture dominates. All this shapes how the rich deploy their money. Bengaluru is a picture in contrast. Full of first-generation entrepreneurs, 'the rich here have a higher risk appetite. Raising money here is easier,' says Shenoy. Having role models like Wipro's Azim Premji and Infosys's N.R. Narayana Murthy—who have middle-class frugality baked into their DNA—also helps. Fortunes and success in the cyclical tech and startup world can often be volatile and fickle. New technologies can shuffle the pecking order frequently. This helps keep the elite club grounded and humble. Also, in the ever-evolving and expanding world of technology, where life isn't always seen as a zero-sum game, 'you don't begin by doubting people here. Trust is easier to build as often, both parties may have something to gain,' says Desai. As a result, collaboration is easier, new ideas face low barriers and pay-it-forward culture thrives.
"The enterprising founders bet on India's abundant supply of engineers and its low-cost labor arbitrage to offer IT services to MNCs globally. Focused on body shopping (hiring low-cost tech workers in a developing country like India and contracting their services on a tactical basis to serve customers in developed markets), employees of such organizations were often pejoratively called cyber coolies.
India's refreshing new narrative has a protagonist. Its new makeover has a change agent. A torchbearer that can be credited with hoisting India onto the world's technology map. That's Bangalore—now called Bengaluru—India's tech capital for you.
'Bengaluru engineers serendipity like no other city I have known. That's what makes it so special.'"
"Bengaluru is the city of ideas, the city of the future."
"His secret to staying relevant and reinventing: stay connected to the younger lot, spot landscape shifts to pivot and switch your community in tandem.'"
"Bengaluru is the only temperate Indian city, not just in its weather but also the mindset. Unlike Delhi and Mumbai, where everything seems to be so hard fought, Bengaluru is an easy-come-easy-go city where you can do your own thing."
"They became successful not because they knew someone but because they knew something and made money ethically.
In an article in Harvard Business Review, Johansson concludes that successful careers result more often from 'serendipitous encounters, unexpected changes in plans and random consequences' than from logical explanations, recommendations, pathways and approaches."
"Amid massive growth, tragically, the city doesn't even have a master plan. These days, Bengaluru often makes headlines for all the wrong reasons like potholed roads, garbage dumps and infamous traffic jams.
Leading the country, Bengaluru has often been called the suicide capital of India."