What do you think?
Rate this book
Upgrade:The Seven Premium Principles Of Customer Service
Separate your business from the rest by upgrading your service approach to a premium level. UPGRADE was written to help you obtain a highly regarded reputation by implementing The Seven Premium Principles Of Customer Service. Reward your clientele with excellence in every transaction. Behold the power of the UPGRADE.
112 pages, Kindle Edition
First published October 1, 2008
2 people want to read
About the author
Michael Wright
323 books11 followersLibrarian Note: There is more than one author in the Goodreads database with this name.
Ratings & Reviews
Friends & Following
Create a free account to discover what your friends think of this book!
Community Reviews
Displaying 1 - 2 of 2 reviews
December 4, 2008
Umm...hello? That is so awesome that MY Dad's book is on this website! He's worked so hard on it and it really paid off. I was so surprised at his writing! He is really good!
December 4, 2008
A brilliant look at how to serve people with kindness...the author is also extremely handsome! :)
Displaying 1 - 2 of 2 reviews