Actually liked reading this book. It met all the objectives it set out to cover. All of the Professor's assignments were taken from the book...discussion questions, application exercises, and case papers. Part of our grade was setting up an interactive computer based training (CBT) module which was discussed in the book. The class itself stretched me academically and exercised my critical thinking skills. Enjoyed the text, the class, and especially Professor Michelle Smith, PhD. I usually rent my text and return them after I've completed the class, but I'm actually thinking of keeping this one.