Rating - 9
An interesting and informative read on the psychology of advertising and how to get yourself across in a noisy world - good anecdotes and a top notch marketing read - would recommend
New appreciation for the similarities that exist in marketing products to consumers and managing employees - all about feeling special and safe
Interesting Thoughts
Big Bang is an analogy for the successful marketing technique of disruption. Only through disruption will your message get through the 3000 messages that a person receives a day
People want two things psychologically - they want to feel safe and they want to feel special. In many ways, marketing is like managing people
Big bangs usually have to defy logic - emotions are not logical so to spur a purchase the message should be illogical. Always focus on the fantasy of the message
Forget every rule that you have ever learned - if you take the traditional pave and do not take risks, it has already been done before and probably better
Rules make it easier to repeat what has already been done before. Rules anticipate that history will repeat itself
Products are not revolutionary so the message should be - Many great icons of modern culture happen by accident
In marketing you need to lose the vision thing, the consumer is a moving target, hence vision will be outdated tomorrow - Vision is a future predetermined by the past
Courage is living w uncertainty and means trying something new even if there is a potential downside. The worst business decision is to remain static
Big Bang Mindset - stay in the here and now, stick to the road not taken, and be fearless
Humor is a method to relax people
Workers who work more in open war rooms are more creative than those who work in traditional offices
To create ideas, you need to shrink the hierarchy - a large hierarchy is a path to mediocrity
When you think you have all the answers you stop looking for questions - the linear way of thinking (using the past to predict the future) is not successful in marketing. Consumer behavior is a complex system
Products might be accidents but the environment that created the accident is no accident
Two minds are always better than one
When people wander into new territories they provide a fresh perspective
People naturally have a failure to listen as they devote 50% of their energy to formulating a response
Encourage failure - if people will always play it safe then there will never be breakthrough goals
Women surpass men in decoding emotional messages
In the business environment, there is not enough time to employ the traditional analytical business model to decision making
Humor and emotion engage the limbic system which make people more productive
Do not try and be the smartest person in the room
We are trained to think that there is only one right answer (school) and as soon as we find it we stop thinking - in fact there are many right answers
Chocolate makes people happier
Being hip is a kiss of death - trends come and trends go, and more often that not, marketers can never successfully predict the timing of
Focus groups only encourage a herd mentality - self-conscious people will never be honest if they feel their ideas are sappy
Only words that ever matter are the words that come after the word but
Focus on entertainment permeates every aspect of our culture
Lack of rehearsal is the biggest mistake that business presenters make - I’ll just wing it is a terrible concept
Every second that people spend on a chart the less they are spending on you the person
Execution is the missing link between aspiration and results
Most senior executives like to parade as big picture, flaunting the notion that strategy requires genius and that execution is just about getting things done
You are never too big to think small
Horizontal Advancement over Vertical Ascension - focus on developing your overall abilities and less on name and title
Less process means more progress
Examples
When Barbie achieved marketing saturation, Barbie changed the focus from featuring clothes but rather make different kinds of Barbie - catapulted from product to brand
Swiffer - cleaning can be fun message - product design and advertising all focused on this disruptive, illogical message
Starbucks - it is not about the coffee, it is about the experience
AFLAC - the quack duck turned it from no-name to big name. Allowed people to remember the name of the company. Added humor to a serious product (insurance)
Target - the re-design to trendy allowed it to survive against Walmart while K-Mart filed for bankruptcy
Pilot Pen - Pen Envy commercial
Herbal Essences - Natural organic experience - came off a side conversation about When Harry Met Sally
Butterfly Principle - the smallest of events can have a ripple effect with enormous consequences
Poster Purchase - people who buy something on gut instinct are happier with the purchase than those who spend time deliberating between different posters
Toys ‘r’ Us - I don’t wanna grow up
Literacy campaign - let people feel what it is like to be illiterate - emotional appeal
Taco Bell dog - immensely popular but did not convince people that they should be eating at Taco Bell
Chevy and Ford - did not check what product names meant in native tongues and they were fiascos
Fear is the most powerful force in business - it spurs creativity and will encourage people to take risks
If it is not broke, fix it anyway because it will soon become stale
Success breeds imitation so you constantly have to be on the cusp - moving forward not behind
Manipulation that reaches a positive conclusion should not be considered in a negative light
Always make speakers feel positive by nodding and making direct eye contact
Talented people tend to be competitive and territorial, but the only way to enjoy sustained success is with group effort