This book, that a colleague let me borrow, was an interesting read and had I read it four years ago, when my work role changed to involve working mainly with a Thai team, I could have probably prevented a few 'flare ups' from occurring. Its purpose is to look at the cultural expectations, values and beliefs of both Thais and Westerners and to point out how these differences may create conflict and to consider how they may be avoided. Inevitably it stereotypes a fair bit, and I think it is quite dated now, as some of the Thai traditions may be changing amongst young people in the modern workplace. Nevertheless, at times, it is both insightful and useful. Understanding Thai concepts such as Kreng Jai and Hai Kiad helps understand how different groups of people work. Also, being aware of social structure and where you belong within it is valuable knowledge to have. Whilst the content, must be taken with a pinch of salt, people are people after all, it is well worth a read (it is only short) if you are in a situation of feeling somewhat isolated or misunderstood being a 'farang' working with a Thai team or visa versa.