Never Split the Difference: Negotiating as if Your Life Depended on it

by Chris Voss, Tahl Raz

After a stint policing the rough streets of Kansas City, Missouri, Chris Voss joined the FBI, where his career as a kidnapping negotiator brought him face-to-face with bank robbers, gang leaders and terrorists. Never Split the Difference takes you inside his world of high-stakes negotiations, revealing the nine key principles that helped Voss and his colleagues succeed when it mattered the most - when people's lives were at stake.

Rooted in the real-life experiences of an intelligence professional at the top of his game, Never Split the Difference will give you the competitive edge in any discussion.

Hardcover

About the author

A 24 year veteran of the FBI, Chris Voss is one of the preeminent practitioners and professors of negotiating skills in the world. He is the founder and principal of The Black Swan Group, a consulting firm that provides training and advises Fortune 500 companies through complex negotiations. Voss has taught for many business schools, including the University of Southern California's Marshall School of Business, Georgetown University's McDonough School of Business, Harvard University, MIT's Sloan School of Management, and Northwestern University's Kellogg School of Management, among others.

Reviews

[Amy Pres]

I've read this book twice now, and could do it again one day. It takes a lot of knowledge about how people think and behave and simplified into practical ways to inject with them with a steering focus of active listening which is defined with skills to use. Although some of the stores are extreme, there are practical examples how how to relate it to real life. All of it is on negotiating things for money, although I think it's value goes beyond that and I wish they're were more examples of basic conflict negotiation/ resolution.

[Yasmin Jones]

My daughter recommended thus book. The tips provided were tried by her when buying a car and they worked! Negotiation at its finest to get what you want. I loved it!

[Zerita Karimah]

Belum habis baca, cuma ini sangat sangat masuk akal dan bisa diterapin di kehidupan nyata (ga musti kita seorang fbi kaya beliau juga). Contohnya nego gaji.