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Passionate Performance: Engaging Minds and Hearts to Conquer the Competition
Did you know that 83% of U.S. gross domestic product comes from services or information which are created and delivered by people?
The challenge for leaders is revealed in a Gallup poll showing that only 26% of U.S. employees are fully engaged at any time. On the other end of the spectrum, 19% of employees are actively disengaged, meaning they intentionally act in ways that negatively impact their organizations. The annual cost nationwide to employ this actively disengaged group exceeds $1 trillion.
Your people – and the performance they deliver – are the defining competitive advantage for your organization.
Leaders are the key to engaging employees’ minds and hearts so they deliver value for your organization.
The key to Passionate Performance is found within the minds and hearts of employees where basic human needs are fulfilled. It’s a simple but powerful When my needs are fulfilled, I am engaged and I perform at my peak ability. When my needs are met, I’m motivated to help those who meet my needs. When my needs are not met, I’m frustrated, out of control, unfocused, and disconnected – in a word, disengaged.
We all have these basic human needs, and they have remained the same amidst the tornado of external change. Times have changed, and our world has certainly changed, but people have not. In many organizations today, these basic needs still go unfulfilled. It’s up to you as the leader to fulfill them.
To meet these needs, leaders must first see them and acknowledge them. In order to see them, leaders must view their employees as people and not just workers. If you look at your employees as people, you can identify these six basic needs – three intellectual and three emotional
The challenge for leaders is revealed in a Gallup poll showing that only 26% of U.S. employees are fully engaged at any time. On the other end of the spectrum, 19% of employees are actively disengaged, meaning they intentionally act in ways that negatively impact their organizations. The annual cost nationwide to employ this actively disengaged group exceeds $1 trillion.
Your people – and the performance they deliver – are the defining competitive advantage for your organization.
Leaders are the key to engaging employees’ minds and hearts so they deliver value for your organization.
The key to Passionate Performance is found within the minds and hearts of employees where basic human needs are fulfilled. It’s a simple but powerful When my needs are fulfilled, I am engaged and I perform at my peak ability. When my needs are met, I’m motivated to help those who meet my needs. When my needs are not met, I’m frustrated, out of control, unfocused, and disconnected – in a word, disengaged.
We all have these basic human needs, and they have remained the same amidst the tornado of external change. Times have changed, and our world has certainly changed, but people have not. In many organizations today, these basic needs still go unfulfilled. It’s up to you as the leader to fulfill them.
To meet these needs, leaders must first see them and acknowledge them. In order to see them, leaders must view their employees as people and not just workers. If you look at your employees as people, you can identify these six basic needs – three intellectual and three emotional
58 pages, Paperback
First published January 1, 2004
3 people are currently reading
18 people want to read
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Displaying 1 - 4 of 4 reviews
December 12, 2022
This quick read is like an advanced pamphlet, more so than a book! It packs so much punch in such a tiny amount of reading. Although, I’m removed from the corporate world by choice, I found the concepts and principles very useful. This book has applications well beyond business. It certainly would be worth the time to read for anyone who wants to be a successful leader.
August 5, 2025
Fairly common sense principles.
Achievement, Autonomy, Mastery = Engaged Minds
Purpose, Intimacy, Appreciation = Engaged Hearts
Give employees a compelling purpose and them help them connect emotionally- LBWA: Leadership By Walking Around
Achievement, Autonomy, Mastery = Engaged Minds
Purpose, Intimacy, Appreciation = Engaged Hearts
Give employees a compelling purpose and them help them connect emotionally- LBWA: Leadership By Walking Around
This entire review has been hidden because of spoilers.
April 29, 2016
Brilliantly simple for the business person that overthinks everything. Take care of people, the most important asset of any successful business, and the business will be fine.
April 18, 2017
A must read for any leader wanting more engaged employees
This book is an absolute home run! It's exactly the right length and has great information without the filler and fluff. The author guides the reader through the six areas to fully engage your employee's head and heart.
The fact is in today's ultra competitive market, you need to have a culture of engagement that attracts and retains great employees. This is important because today it's your people that are the real differentiators in business.
Let's all read this book and take so work isn't considered a dirty four letter word anymore!
This book is an absolute home run! It's exactly the right length and has great information without the filler and fluff. The author guides the reader through the six areas to fully engage your employee's head and heart.
The fact is in today's ultra competitive market, you need to have a culture of engagement that attracts and retains great employees. This is important because today it's your people that are the real differentiators in business.
Let's all read this book and take so work isn't considered a dirty four letter word anymore!
Displaying 1 - 4 of 4 reviews