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From Pessimism to Promise: Lessons from the Global South on Designing Inclusive Tech

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A radical paradigm shift in the way we think about AI and tech, taking hope and inspiration from the aspirational users of new technologies around the world.


When it comes to tech, the mainstream headlines are Algorithms control and oppress. AI will destroy democracy and our social fabric, and possibly even drive us to extinction. While legitimate concerns drive these fears, we need to equally account for the fact that tech affords young people something incredibly valuable—a rare space for self-actualization. In From Pessimism to Promise, award-winning author Payal Arora explains that, outside the West, where most of the world’s youth reside, there is a significant different outlook on in fact, there is a contagion of optimism toward all things digital. These users, especially those in marginalized contexts, are full of hope for new tech.

As AI disrupts sectors across industries, education, and beyond, who better to shine the light forward, Arora argues, than the Global South, the navigator of all manner of forced disruptions, leapfrogging obstructive systems, norms, and practices to rapidly reinvent itself? Drawing on field insights in diverse global contexts such as Brazil, India, and Bangladesh, Payal describes what drives Gen Z to embrace new technologies. From Pessimism to Promise discusses the shift to relationally-driven approaches to design; how to create “algorithms of aspiration”; how to reimagine the digital space for sex, pleasure, and care; and, what we can learn from feminist digital activists and women’s collectives in the Global South on shared digital provenance and value, as well as indigenous approaches to sustainability, that challenges sacred ideas on degrowth, circular economy, and the doughnut economy. Arora also takes heart in the power in numbers, as the users from the majority world infuse algorithms with everyday aspirations, pushing for a new digital order.

Timely and urgent, From Pessimism to Promise makes a deeply compelling case that it is not naïve to be optimistic about our digital future. On the contrary, it is our moral imperative to design with hope.

198 pages, Kindle Edition

Published September 3, 2024

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About the author

Payal Arora

14 books5 followers
Payal Arora is the author of the award-winning Leisure Commons: A Spatial History of Web 2.0 and Dot Com Mantra: Social Computing in the Central Himalayas and is Associate Professor in the School of History, Culture, and Communication at Erasmus University Rotterdam. She has research and consulting experience in both the private and public sectors, including with Kellogg, the World Bank, Christie’s, Shell, hp, GE, the Ministry of Education in Jordan, Siemens, and UNESCO.

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Displaying 1 - 2 of 2 reviews
56 reviews
November 5, 2024
This book echoed a lot of my thoughts on technology, which is maybe why it didn’t feel groundbreaking. A lot of the content felt more referential than explicative, and I would’ve loved for her to dive more deeply into the feminist and indigenous ways of being she alluded to. Her optimism was infectious, though, and I liked the examples of global youth leaping at the opportunity to use technology. I think if I read this in the context of other literature on digital intimacy/feminism, I would’ve gotten more out of it and it could be a borderline 3.5-star read.
186 reviews1 follower
June 26, 2025
This is a very unique voice today, and certainly refreshing after all the tech bro evil my last few books were about. Cool to get inspired about a digital future with the next billion users.
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