Tim is a Sr. Director of Cloud Engineering, a technical architect, developer, and trainer with a focus on the ServiceNow ITSM+ platform. He's also an author, but I feel like you've probably figured that out.
Tim has been working in IT, software development, and information security for two decades, and writes a popular ServiceNow development blog, SN Pro Tips, where a myriad of articles and free tools can be found. Tim is also the founder of The Precipice Foundation, a 501(c)(3) non-profit charity dedicated to preventing homelessness before it happens.
When not keeping busy with ServiceNow, writing books and articles, publishing free tools, and working to prevent homelessness, Tim enjoys studying physics, exploring ghost towns, and going on road trips with his three-legged doggo, Ezri (@threelegger on Instagram).
Occasionally, Tim writes author biographies for himself in third-person because that seems to be what everyone else is doing.