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Fundamentals of Performance Improvement: Optimizing Results through People, Process, and Organizations
Fundamentals of Performance Improvement, 3rd Edition
Fundamentals of Performance Improvement is a substantially new version of the down-to-earth, how-to guide designed to help business leaders, practitioners, and students understand the science and art of performance technology and successfully implement organizational and societal change. Using the Performance Improvement / Human Performance Technology (HPT) model, the expert authors explain step-by-step how to spot performance indicators, analyze problems, identify underlying causes, describe desired results, and create workable solutions.
“It does not matter what function you align yourself to in your organization, this book allows you to tap into the secrets that drive organizational success. Several books work to define what is performance improvement and performance technology. This one also provides insights into the Why? And How?”—CEDRIC T. COCO, CPT, SVP, Learning and Organizational Effectiveness, Lowe’s Companies
“Fundamentals of Performance Improvement is full of practical models and tools for improving the world by partnering with customers, clients, constituents, and colleagues. It provides a path forward for successful transformation and performance improvement at personal, group and collective levels. It is a must read for leaders and consultants seeking to advance opportunities in new and emerging situations.”—DIANA WHITNEY, PhD, president, Corporation for Positive Change
“If you have an interest in performance improvement, this is simply the best available book on the topic. It addresses the science and craft as well as the intricacies of how to improve workplace performance. Van Tiem, Moseley, and Dessinger have incorporated into this work the best available research on the Certified Performance Technology (CPT) standards and process.” —JAMES A. PERSHING, Ph.D., CPT, professor emeritus, Workplace Learning and Performance Improvement, Indiana University
“Its international flavor, with practitioner comments and examples drawn from across the world, enhances its appeal as more and more professionals operate in an increasingly global context.” —DALJIT SINGH, Asia Pacific Director of Talent Management, Baker & McKenzie, Sydney, Australia
Fundamentals of Performance Improvement is a substantially new version of the down-to-earth, how-to guide designed to help business leaders, practitioners, and students understand the science and art of performance technology and successfully implement organizational and societal change. Using the Performance Improvement / Human Performance Technology (HPT) model, the expert authors explain step-by-step how to spot performance indicators, analyze problems, identify underlying causes, describe desired results, and create workable solutions.
“It does not matter what function you align yourself to in your organization, this book allows you to tap into the secrets that drive organizational success. Several books work to define what is performance improvement and performance technology. This one also provides insights into the Why? And How?”—CEDRIC T. COCO, CPT, SVP, Learning and Organizational Effectiveness, Lowe’s Companies
“Fundamentals of Performance Improvement is full of practical models and tools for improving the world by partnering with customers, clients, constituents, and colleagues. It provides a path forward for successful transformation and performance improvement at personal, group and collective levels. It is a must read for leaders and consultants seeking to advance opportunities in new and emerging situations.”—DIANA WHITNEY, PhD, president, Corporation for Positive Change
“If you have an interest in performance improvement, this is simply the best available book on the topic. It addresses the science and craft as well as the intricacies of how to improve workplace performance. Van Tiem, Moseley, and Dessinger have incorporated into this work the best available research on the Certified Performance Technology (CPT) standards and process.” —JAMES A. PERSHING, Ph.D., CPT, professor emeritus, Workplace Learning and Performance Improvement, Indiana University
“Its international flavor, with practitioner comments and examples drawn from across the world, enhances its appeal as more and more professionals operate in an increasingly global context.” —DALJIT SINGH, Asia Pacific Director of Talent Management, Baker & McKenzie, Sydney, Australia
1051 pages, Kindle Edition
First published March 29, 2012
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Displaying 1 - 3 of 3 reviews
March 31, 2021
Highly recommendable book if you were into HPT (Human Performance Technology) or seeking idea to solve issues in your organization technically with proper strategies process. The book consists of few case studies and the one related to school Balance Scorecards really helped me to form my strategies linking Behaviour Engineering Model with Rummer Nine Performance Metrix. Though the theoretical part was quite dry to read, the case studies will increase your engagement with the content.
July 19, 2020
As far as textbooks go,this was a good one. Read it for my graduate school class. Each chapter had cute cartoons at the beginning to help frame what the chapter would be about. Learned all about Robert Gilbert’s BEM and read lots of case studies as our group worked on our own case study related to COVID-19 and online learning.
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May 2, 2021MEDT 8465 Human Performance with Dr. Arrington and Dr. Moore - Spring 2021
Most new content of any class I’ve taken so far. Killer project, too.
Most new content of any class I’ve taken so far. Killer project, too.
Displaying 1 - 3 of 3 reviews