The content of the book does not match the title. The author gives a detailed account of the railroads that ultimately became the Burlington Northern Santa Fe and it includes tonnage moved, profit and loss, labor problems, government regulation/deregulation, track miles, etc. He does describe key players in the history of the BNSF and there are some areas where he addresses their character (good and bad). However, I was left disappointed because I was hoping that the end of the book would draw a conclusion and state why leaders count and why they had both a positive and negative impact on the BNSF, but that was not the case. It would be a good book to use as a case study for business students interested in the things I mentioned above, but as far as a leadership book, it misses the mark.