Offers the tools to sell and implement emotional intelligence training in your organization.
Emotional intelligence matters more than ever. Personal qualities such as resilience, optimism, and initiative have become crucial survival traits necessary for enduring the many changes affecting the American and global marketplaces. Promoting Emotional Intelligence in Organizations offers the tools to sell and implement emotional intelligence training within your organization.
This book is about how to train organization to care each other with emotional intelligence. This is not about how to promote and penetrate emotional intelligence in organization. Maybe good guidebook as an external consultant who give lectures but not responsible for final result. For organizational leaders like me, lead by example is the most important in changing culture, and many other books are much more useful than this one.