4.5. Just as with Holly Madison’s memoir of some years back, Down the Rabbit Hole - I found this incredibly interesting! I sped through it in one day and appreciated Crystal’s strong reading of the audiobook and the honesty and introspection she demonstrated throughout the memoir.
Crystal’s book and Holly’s book are quite different from one another, but each narrative also totally validates and backs up the other, as though the two women completed forensic interviews separately after surviving and fleeing the cult-like Mansion environment. (Indeed, there is remarkable consistency across all narratives that have come out from various Mansion survivors in the wake of Hefner’s death, presumably in part because of the immense, sweeping, and fastidious control he exerted.)
I’m not sure if Crystal has had a lot of good, successful therapy, but this book reads as though it were written by someone who has. Without portraying herself as a victim at all, and while taking personal responsibility for her choices and understanding and owning the reasons for making them, Crystal provides excellent context to help a reader understand how an intelligent woman who, let’s make no mistakes, clearly saw everything wrong with the environment of the Playboy Mansion (and Crystal and Holly have been just one of many of these who have recently spoken out) might still have made the choice to work there and remain there in the sort of ultimate, all-consuming, full-contact spokesmodel job that was being one of Hef’s “girlfriends” - and eventually for some of these girlfriends, a wife.
While Crystal describes a number of strengths and supportive relationships that helped her in her early and subsequent life, she also experienced two really horrific and impactful losses of important men in her life at a young age, and she describes well some of the domino effects of these traumatic experiences on her future relationships and career - as well as her mental health.
Crystal also describes growing up in a household, parent/family, and sociocultural environment that strongly valued and extolled women’s appearances, sexuality, and service to/dependence on men as primary. Additionally, one of the early losses she experienced resulted in parental mental health problems and some emotional neglect and abandonment, with Crystal becoming largely dependent on providing for herself at a young age, without much guidance or really any supervision, and vulnerable to a number of risk factors, including domestic violence and substance use. (These are all ACE scores in action, for those familiar with them.)
Crystal relocated as an adolescent to a new and somewhat hostile family and community environment where she did not have much support and where she and her mom were messaged that they were undeserving, did not belong, and were lucky to get whatever they got so they’d better work hard and uncomplainingly to keep it. This is the very same sort of “all women ARE replaceable” tune sung at the Playboy Mansion, so it felt familiar to her when she found herself there after a series of Bud Lite and similar spokesmodel jobs (similarly, Madison worked at Hooters) that were like equally exploitative and more unremunerative versions of the Playboy gig supervised by assholes who were like Wayfair versions of Hugh Hefner without any of the success, experience, or business acumen he could try to claim.
When offered the longer-term girlfriend job by Hefner during a time Crystal was fleeing an abusive relationship, was facing being unhoused, and had limited options and resources, Crystal accepted it, moving to the Mansion when, it bears remembering, she was barely out of her teens. She went on to spend essentially her entire younger adulthood there, ultimately ending up a quasi-nurse and caregiver-companion figure to an eventually very infirm Hefner in the time leading up to his death (the third major loss in her life of an important close male relationship, which by then was necessarily significant, if unusual and highly conflicted and fraught).
Crystal skillfully contextualizes this choice so that it makes perfect sense how she saw it at the time as the best option for herself - a good option, actually - and an option she felt was in line with what she could expect or deserve, given her experiences. As she states, she “understood the job,” and had an idea of (some of) the tradeoffs to be accepted, and she set about it with what can only be described as a good Midwestern work ethic and a sort of “golden rule” vibe where she tried to conduct herself with as much integrity as possible within the workplace and relationships of the Mansion.
The vibe of this book is in keeping with this, as she manages to share some of the types of info about Hefner and the Mansion that we want to and should know about, but while keeping it classy. It comes clean about things but is not a dirt-slinging book. I felt that Holly Madison successfully managed this as well. The women continue to speak up on behalf of other Mansion survivors (it really and truly did function like a cult): for example, Crystal destroyed a huge cache of nonconsensual nude/revenge porn/blackmail insurance photos and videos of women - including very young women - that Hefner was discovered to have accumulated and retained for years.
In some ways, there were some real parallels to the Britney Spears bio here. We are learning more and more about the depth of corruption in the entertainment industry, and this is very much in vein with other recent accounts that have come out, especially ones where we glorify, rationalize, minimize, and sanitize the gross things that wealthy and powerful men, people, corporations, and media do, especially to young women, who then are victim-blamed. And, it’s always been far too easy for people to dismiss Hefner as a harmless little old man in a robe or a sailor cap. He’s his own unique kind of self-obsessed toxic narcissist monster, whose desire to control women extended to forcing himself into Marilyn Monroe’s personal space even after her death. (He purchased the final resting place immediately next to hers, without her consent - just as Playboy published her nudes without her consent.)
I am extremely glad Crystal shared her own story, which I found fascinating, admirable, and important. Although there have only been a finite number of women who have resided in the Mansion or served as one of Hefner’s “girlfriends,” the experiences and lessons in the story are very transferable and widely applicable to the larger entertainment field.