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Operations Management
Stevenson's Operations Management features integrated, up-to-date coverage of current topics and industry trends, while preserving the core concepts that have made the text the market leader in this course for over a decade. Stevenson's careful explanations and approachable format support students in understanding the important operations management concepts as well as applying tools and methods with an emphasis on problem solving. Through detailed examples and solved problems, short cases and readings on current issues facing businesses, and auto-gradable end of chapter problems and application-oriented assignments available in Connect Operations Management, students learn by doing, and the Twelfth Edition continues to offer more support for 'doing Operations' than any other.
944 pages, Hardcover
First published July 1, 2001
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Displaying 1 - 30 of 39 reviews
January 13, 2013
I am in love with this book. I keep reading it from time to time, 2 years now after graduation. It never gets old or boring. This book makes sophisticated topics look simple. From the first to the last chapter, I love how everything is explained and presented. The solved examples are very clear and elaborate and the exercises at the end of each chapter are so helpful too. This book is awesome in every-way!
October 10, 2013
Keeping this one. Great case studies. I am so much smarter.
May 24, 2014
I hate every single thing about this book and the class.
October 15, 2014
Hard to give this book a fair review when I hated the class so much.
January 10, 2016
I used this textbook for my Operations Management course, and we covered 18 of the 19 chapters in class. This was a very interesting text, presenting concepts and theory interspersed with real world examples. Each example was an outline of the issue followed by a detailed retelling of how it was approached and resolved. Operations Management includes a lot of math, and the book did a nice job teaching that as well. Each formula was explained, then several examples were worked out step-by-step. A companion website to the book contains both Excel templates for the formulas and training videos on using the templates. The end of each chapter included key terms, a summary of hot topics covered, and review questions, exercises, and case studies. The content was well organized and formatted.
April 14, 2011
Ce livre m'a servi pour deux cours de gestion de la production. Il m'a été utile et le sera peut-être aussi dans ma carrière si je travaille dans le domaine manufacturier.
Je trouve par contre que les principes sont parfois durs à comprends et manque d'explications en profondeur.
Je trouve par contre que les principes sont parfois durs à comprends et manque d'explications en profondeur.
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February 24, 2013pppppppppppppppppppppp
This entire review has been hidden because of spoilers.
November 3, 2014
one of the best
December 18, 2017
رائع جدا وثري بالمعلومات وطريقة عرض ممتازة
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February 18, 2016First kind book in my education life!
December 27, 2021
Two confessions to start: This is the first textbook I've "reviewed," and secondly, this book was used for an accelerated MBA class in which we covered eight chapters, or a little less than half the book. That said, it was read and marked up diligently, and accompanied by prerecorded video lectures I assume were produced by McGraw Hill. This program is also my first foray back into formal education in over 15 years, so I read this book more diligently than I did back in undergrad, and was, therefore, able to appreciate it a little more. It's an incredibly thorough book that dives into all the managerial components of operations in both the production and service industries. Not only does it cover the concepts well, but provides a slew of useful formulas for assessing things like how to optimize an assembly line production or the amount of leeway a quality control process should have, and what the numbers tell you.
On the critical side, the sections covered in my class -- if representative of the entire book -- were heavily focused on manufacturing. Perhaps that's inevitable, as the variables in mass production and complex production processes require more thorough analysis to be sustainable, but I can't count the number of times that a concept was introduced and followed by the example of, "such as those seen in the automobile industry." I get it, making cars is complex and requires probably the widest range of operational actions, and yet, it became white noise after a while. I work in the health insurance industry, closely aligned to marketing, which is not operations, but I had a hard time envisioning a lot of the concepts in action at my workplace, or any other similar workplace. Essentially, unless you work in manufacturing, little of this was relatable. And still, I found that to be eye-opening, in that I didn't (don't?) know much about manufacturing. I could've assumed it was complex beyond my comprehension, but this book made it a little easier to grasp. Will I come back to it in my free time and read the non-covered chapters? Not likely if I stay in my current job / More likely if I ever decide to start my own business / Guaranteed if I ever work for Toyota.
On the critical side, the sections covered in my class -- if representative of the entire book -- were heavily focused on manufacturing. Perhaps that's inevitable, as the variables in mass production and complex production processes require more thorough analysis to be sustainable, but I can't count the number of times that a concept was introduced and followed by the example of, "such as those seen in the automobile industry." I get it, making cars is complex and requires probably the widest range of operational actions, and yet, it became white noise after a while. I work in the health insurance industry, closely aligned to marketing, which is not operations, but I had a hard time envisioning a lot of the concepts in action at my workplace, or any other similar workplace. Essentially, unless you work in manufacturing, little of this was relatable. And still, I found that to be eye-opening, in that I didn't (don't?) know much about manufacturing. I could've assumed it was complex beyond my comprehension, but this book made it a little easier to grasp. Will I come back to it in my free time and read the non-covered chapters? Not likely if I stay in my current job / More likely if I ever decide to start my own business / Guaranteed if I ever work for Toyota.
June 8, 2017
This book was pretty good, maybe a little wordy on the theoretical, verbal parts.
Read
June 26, 2019yey
February 27, 2020
Ok
This entire review has been hidden because of spoilers.
June 12, 2020
One of the better textbooks I had to read in my MBA program. Well-written and we’ll-organized, concise and easy to understand. No fluff, no filler.
July 20, 2020
Excellent livre pour les études en gestion!!
March 2, 2022
I’ve never hated a book more.
April 14, 2022
Definitely more useful than most textbooks.
Want to Read
December 3, 2022tuhjb
This entire review has been hidden because of spoilers.
Read
December 15, 2022asdfvgbjnhk,lmuyjhgtfrdsxcvbghf
This entire review has been hidden because of spoilers.
November 28, 2025
Typical OM textbook with broad coverage and lots of problems to solve. Helpful when you want extra practice, but reads more like exam-prep than engaging storytelling. Good for revision.
November 5, 2016
This was the main textbook of Liberty University's "Operations Management" course. The book had some very good insights and other structural concepts for Operations Management. Some of the examples are a bit one-sided as to a left or right leaning reader - which was very unfortunate. The explanation of most of the concepts were clear and, with additional reading and practice, understandable.
April 24, 2013
I call this a super book on operations management.it makes learning easier and less boring.
May 27, 2014
Cannot Read
Want to Read
August 28, 2014Nothing
July 28, 2015
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October 12, 2015
want to read it to upgrade myself
October 30, 2015
I want to read this book how can i read????plz help
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December 18, 2015it helps me for my industry operation
Displaying 1 - 30 of 39 reviews

















