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Managing Information Technology Resources - 3rd Edition
NEW 2012 EDITION OF POPULAR TEXT ON KINDLE NOW !!!
The purpose of this book is to enhance Master of Business Administration and/or Masters of Information Systems Programs. It is also applicable for advanced undergraduates seeking to understand the subject matter. Additionally, it would have great appeal to practitioners looking to understand the role of the CIO. The graduate courses that can take advantage of this new text include:
1. IS for MBA/MS students
2. IT Strategy
3. Managing the IT Resource
The objective of this updated and unique book is to provide the “would be CIO” (or someone aspiring to work closely with a CIO) an understanding of the strategic, tactical, and operational responsibilities of the senior IT executive. The book focuses on the responsibilities of the CIO by letting students see what it takes to manage the IT organization as well as effectively work with business and IT organizations.
The book is intended for two diverse classes and audiences. The first is as a replacement for the traditional class (and text) for MBA students that are required to take a course in Information Systems. Rather than discuss the mundane technical topics of Data, Networks, and Systems, this book can be (has been) used to convey the management aspects of Information Technology; focusing on the topics that a business person needs to be cognizant of to enhance the alignment of business and IT organizations.
The second class/audience is part of a curriculum that recognizes the importance of having a course that integrates the students’ previous coursework and provides the student with a practical vehicle for understanding the need for innovation, coordination, and speed driven by:
- Competition
- Globalization
- Emerging technologies
- Organizational/business change
This course is given towards the end of the students Masters. It synthesizes both the technical and managerial courses that make up the Masters. Successful IS Programs demand a course that is an integration of organizational and technological perspectives.
This book will meet the demands of both courses/audiences by providing the student with the tools necessary to design effective/efficient IT business processes, ensure appropriate IT governance, manage emerging technologies, enable systems integration, prepare human resources, deliver integrated IT-business strategies, demonstrate the value of IT, etc.
This book presents material that will enhance the instructor's ability to provide a complete multi-dimensional approach for developing a student's skill set in leadership and management, as well as, providing a basic grounding in IT planning and organizational practices. This course is suitable for both IT and non-IT professionals alike because of its concentration on fundamental management and leadership principles. An instructor can design the course to meet demands of management novices or senior executives by focusing the roundtable discussions and case pivot points on different strategic levels.
The successful text “Managing the IT Resource” and the successful courses taught for over 15 years at Stevens have been applied to this new text. The courses are based largely on the consulting, practical experience, and research experience of Dr. Luftman.
The purpose of this book is to enhance Master of Business Administration and/or Masters of Information Systems Programs. It is also applicable for advanced undergraduates seeking to understand the subject matter. Additionally, it would have great appeal to practitioners looking to understand the role of the CIO. The graduate courses that can take advantage of this new text include:
1. IS for MBA/MS students
2. IT Strategy
3. Managing the IT Resource
The objective of this updated and unique book is to provide the “would be CIO” (or someone aspiring to work closely with a CIO) an understanding of the strategic, tactical, and operational responsibilities of the senior IT executive. The book focuses on the responsibilities of the CIO by letting students see what it takes to manage the IT organization as well as effectively work with business and IT organizations.
The book is intended for two diverse classes and audiences. The first is as a replacement for the traditional class (and text) for MBA students that are required to take a course in Information Systems. Rather than discuss the mundane technical topics of Data, Networks, and Systems, this book can be (has been) used to convey the management aspects of Information Technology; focusing on the topics that a business person needs to be cognizant of to enhance the alignment of business and IT organizations.
The second class/audience is part of a curriculum that recognizes the importance of having a course that integrates the students’ previous coursework and provides the student with a practical vehicle for understanding the need for innovation, coordination, and speed driven by:
- Competition
- Globalization
- Emerging technologies
- Organizational/business change
This course is given towards the end of the students Masters. It synthesizes both the technical and managerial courses that make up the Masters. Successful IS Programs demand a course that is an integration of organizational and technological perspectives.
This book will meet the demands of both courses/audiences by providing the student with the tools necessary to design effective/efficient IT business processes, ensure appropriate IT governance, manage emerging technologies, enable systems integration, prepare human resources, deliver integrated IT-business strategies, demonstrate the value of IT, etc.
This book presents material that will enhance the instructor's ability to provide a complete multi-dimensional approach for developing a student's skill set in leadership and management, as well as, providing a basic grounding in IT planning and organizational practices. This course is suitable for both IT and non-IT professionals alike because of its concentration on fundamental management and leadership principles. An instructor can design the course to meet demands of management novices or senior executives by focusing the roundtable discussions and case pivot points on different strategic levels.
The successful text “Managing the IT Resource” and the successful courses taught for over 15 years at Stevens have been applied to this new text. The courses are based largely on the consulting, practical experience, and research experience of Dr. Luftman.
- GenresSchool
1194 pages, Kindle Edition
First published May 8, 2003
11 people are currently reading
176 people want to read
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Displaying 1 - 5 of 5 reviews
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July 21, 2014good
October 4, 2023
What you do with IT is what matters. Great book for those wanting to evolve in the IT space.
This entire review has been hidden because of spoilers.
February 24, 2014
This is a 2014 review of the first edition (2004) of a book currently in its third edition.
Originally written as a graduate or advanced undergraduate level textbook, if you update several of the excellent but turn of the century examples, even now the book provides good baseline reading to the subject of IT management.
Its strongest chapters are on planning IT strategy (IT Strategy, Strategic Alignment Maturity, Planning-Related IT Processes), and to a lesser degree Managing Emerging Technologies. The chapter on IT processes, even though it was written before the new versions of Cobit and ITIL, provides a good overview on the variety of ways IT activities may be grouped into processes (from 9 processes to over 70 processes) and I would definitely recommend reading it before plunging into any IT management framework. I would also recommend reading chapter 13 Measuring, Reporting and Controlling which includes some very practical and very sound advice on Service Level Agreements (SLAs).
Chapter 9 (Human Resource Considerations)is well researched and covers interesting ground, even though I feel the ethics of IT deserves a chapter to itself and chapter 10 Management of Change was a careful, well developed chapter.
On the other hand the chapter on Organizing IT was disappointing, as was the chapter on IT Governance; IT Business Communications was cursory, while I found the last chapter Assessing the Value of IT unfortunately exclusively focused on financial value and incomprehensible due to my admittedly very weak knowledge on financial management.
A book worth plunging into, if you study or practice IT Management -I hope the third edition has updated the material and examples appropriately and strengthened the weaker chapters.
Originally written as a graduate or advanced undergraduate level textbook, if you update several of the excellent but turn of the century examples, even now the book provides good baseline reading to the subject of IT management.
Its strongest chapters are on planning IT strategy (IT Strategy, Strategic Alignment Maturity, Planning-Related IT Processes), and to a lesser degree Managing Emerging Technologies. The chapter on IT processes, even though it was written before the new versions of Cobit and ITIL, provides a good overview on the variety of ways IT activities may be grouped into processes (from 9 processes to over 70 processes) and I would definitely recommend reading it before plunging into any IT management framework. I would also recommend reading chapter 13 Measuring, Reporting and Controlling which includes some very practical and very sound advice on Service Level Agreements (SLAs).
Chapter 9 (Human Resource Considerations)is well researched and covers interesting ground, even though I feel the ethics of IT deserves a chapter to itself and chapter 10 Management of Change was a careful, well developed chapter.
On the other hand the chapter on Organizing IT was disappointing, as was the chapter on IT Governance; IT Business Communications was cursory, while I found the last chapter Assessing the Value of IT unfortunately exclusively focused on financial value and incomprehensible due to my admittedly very weak knowledge on financial management.
A book worth plunging into, if you study or practice IT Management -I hope the third edition has updated the material and examples appropriately and strengthened the weaker chapters.
November 15, 2016
A coworker gave this to me to read when I was made the manager of my company's support department. As this is essentially a textbook, it wasn't the most exciting read in the world, but it got the job done. It was good to get a bigger picture idea of how my department should work with the rest of the company to achieve mutual goals.
My biggest complain really was that as a book meant to focus on information technology, there was an awful lot of time spent on financial value. Parts of this book seemed meant for people actually managing the IT department itself, while other parts felt a lot more high-level and seemed designed for upper management on how to integrate IT into the company.
My biggest complain really was that as a book meant to focus on information technology, there was an awful lot of time spent on financial value. Parts of this book seemed meant for people actually managing the IT department itself, while other parts felt a lot more high-level and seemed designed for upper management on how to integrate IT into the company.
March 29, 2017
I found this book to be dry. However it is a textbook and it has great reference material.
Displaying 1 - 5 of 5 reviews