Building Successful Parterships in the e-Business Age Building Trust, Managing Expectations, and Honoring Commitments The Contract Management Process Roles and Responsibilities Global Contracting Concepts and Principles e-Procurement and Contracting Methods The Preaward Phase Contract Pricing Arrangements The Award Phase The Postaward Phase Global Contract Misconceptions and Best Practices Creating Value and Getting Results Contract Management Maturity Model Contract Management Risk & Opportunity Assessment Tool Enterprise Contract Systems & Tools to Improve Performance Appendix Contract Management Forms Appendix United Nations Convention on Contracts for the International Sale of Goods Appendix The Uniform Commercial Code Glossary of Key Contract Management Terms Bibliography Index