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Trust, Inc.

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“I would trust Nan Russell to drive ‘My Bus,’ with myself and all of my team with me, to anywhere in the world.”
—Diane Hennessy, store manager, Macy’s Leadership award winner

“Nan has a way of giving real-life, practical examples anyone can relate to, and helps you come to your own insights by seeing an experience through her reflections.”
—Eleanor Gathany, GPHR, senior regional HR leader, Amazon

This is a difficult time to be a leader. The majority of employees are disengaged, their discretionary efforts tamed, passions for work fleeting, and ideas tethered.

None of this needs to stop you. You can create a workplace where engagement, passion, and great work thrives.

If you’re someone’s boss, whatever your level or role, you can use these trust essentials
Create your own Trust, Inc.—a thriving pocket where engagement and results flourish

Be a trusted leader people work with, for, and around—with passion and enthusiasm

Enhance your leadership future using “what-does-it-look-like?” approaches and “how-does-it-happen?” tips, exercises, and insights

Don’t let what you can’t do affect what you can. Trust, Inc. gives you real-world ways to create, nurture, and sustain authentic trust in your work group.

256 pages, Kindle Edition

First published November 25, 2013

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About the author

Nan S. Russell

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10 reviews1 follower
September 16, 2016
In the preface, the author assures the reader that the why behind the book isn't broken trust. Three chapters into it and I really cannot be sure of that. There is too much emphasis on the negativity of mistrust in the book. I would prefer the content be structured more positively on the spirit and behaviours around the subject of trust.

As an example, refer the accusatory undertones in Chapter 3, where the author opts for the second person pronoun "you" in demonstrating "Behaviors that Diminish Trust", while using third person pronoun "they" for "Behaviors that Enhance Trust".

There are gems in the book that the reader can find after wading though unnecessary negative examples and complaints. For a book claiming to expound "how to create a culture that will ignite passion, engagement and innovation", dissonance like this is too disconcerting for me, making it pretty hard to trust the real intention of this book.
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