This book gives an instructional advise on how to build up your assertive skills in various life situations betweek office, business, family, consumer and parental situations, it is very direct, and delivers powerful clear points that you can apply directly in each situation.
I especially liked that it kept the examples very short and focused on the reader himself, instead of taking the reader in a long journey of a life example, it always brought the attention to the reader, and what the reader should do, and how the reader can put him self in the position and how to handle it assertively and effectively.
I found it to be a book that will be revisited over and over especially when going through situations that requires a strong presence.
I recommend this book to any person interested in personal development, it is an eye opening read.