Over 95% of IT departments have no technical documentation. Only 3% of organizations have monotonously reliable technology. For the 3% technology costs are 30% (or more) lower than departments without documentation and employee productivity is measured at 30% higher than the organizations with IT departments that don't understand the document management lifecycle. Is it a coincidence that 3% of successful IT departments have successful document management systems?
For 30 years of 80/20 analysis on IT Departments and businesses, I've found a key to hidden profit, equity, and employee productivity growth. When the IT departments are driven by policy, baselines, and lifecycle planning, the companies record higher profits, equity, and employee productivity.
This book is designed to help the CTO, CEO, and technical teams to plan, and implement a document management system for their department. One that will be more than will enhance the Information services and support the mission, vision, and business objective of the organization.