How well you listen affects personal relationships and workplace communication. High level listening skills are part of every day decision-making, collaboration, and business growth. Through more than 25 listening activities found in the book, participants can practice and learn effective communication skills. They will gain a better understanding of their own listening behavior and preferences and the listening behavior and preferences of others. Ideal for businesses and corporations and their employees for use in strengthening listening skills. It is also a resource guide for school and church counselors and marriage preparation directors.