Multiunit Leadership: The 7 Stages of Building High-Performing Partnerships and Teams

by Jim Sullivan

Multi-Unit Leadership is the best-selling book used in over 170,000 businesses worldwide. Managing multiple units requires significantly different skills than managing just one. This book details those skills in seven distinct stages and shares the best practices from successful multiunit leaders worldwide. Perfect for regional managers and franchisees who need to know the difference between hands-on management and indirect influence. Written in a detailed and fun format perfect for today's Digital Age leaders, Multiunit Leadership examines the unique role and requirements of managers who are responsible for two to forty units. Our research with over 500 successful Multi-Unit Leaders (MULs) reveals the best practices and unique expertise that differentiates high-performing mulitunit leaders from average ones. Chockablock-full of specific examples, expert opinion and case-study scenarios, the seven leadership stages outlined in the book Brand Ambassador, Servant Leadership, Marketing Guru, Head Coach, Talent Scout, Synergist and Goal-Getter. You’ll learn how to better manage time and projects, how to develop stronger teams, how to get maximum impact from your store visits, and how to consistently build sales by working smarter, not harder. Readers can assess their own strengths and challenges compared to the industry’s best MULs at the end of each chapter and compile their own best practices relative to people, performance, and productivity. Companies using the book include McDonald's, American Express, Coca-Cola, Starbucks, Target, Jiffy Lube, Supercuts, Applebee's, and Sam's Club.

Genres: Business, Nonfiction, Leadership

268 pages, Kindle Edition

First published January 1, 2007

Reviews

[Rana (This City That Book) · Rating 4 out of 5]

A must for any Operations professional, not just multi unit leaders.

Full of amazing phrases and tips.

Concise and straight to the point, no bullshit approach.

Highly recommended.

[Alexis Martinson · Rating 4 out of 5]

I liked it a lot, but it's fragmented into a lot of useful one liners, tips and tricks. It's not the kind of book that you can sit and absorb, but more to flip through for affirmations. Highly recommend that you own the physical copy for constant refreshing!

[Andy · Rating 5 out of 5]

Excellent primer on overseeing multiple restaurants. I could have saved a lot of mistakes and heartburn by reading this when I first started the job as an area manager.