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Rewiring Excellence: Hardwired to Rewired
In 2003, Quint Studer wrote Hardwiring Purpose, Worthwhile Work, Making a Difference. Now, 20 years later, the world has changed drastically. While some widely embraced behaviors and processes need to stay hardwired, others no longer work well (or, in some cases, at all). In many areas, it’s time to rewire.
Rewiring Hardwired to Rewired is Quint’s response to our rapidly shifting environment. Along with Dan Collard, who contributed to the book, he pinpoints the key areas that—at least in many organizations—may needrewiring. And he provides a wealth of practical how-tos for getting started. Here are just a few things leaders will
• How to evaluate whether a process, practice, or behavior needs rewiring (or whether it’s better left hardwired)
• Why the Human Capital Ecosystem™ Assessment is a good starting point for reimagining your organization
• Why popular practices like patient and employee rounding have become too complicated and how to make them doable again
• Tactics for rethinking critical areas like selection and onboarding oftalent, skill building, patient experience, employee well-being, and more
• Why a “precision” approach to development is urgently needed in an industry with so many new leaders
Here’s the book’s overarching The decision to rewire is as individual as the organization itself. Let outcomes lead the way. If it’s working, great. Keep doing what’s hardwired. But if you’re not getting the results you want, don’t be afraid to let go of the past. Rewire, move forward, and keep making healthcare better and better as the world evolves around us.
Rewiring Hardwired to Rewired is Quint’s response to our rapidly shifting environment. Along with Dan Collard, who contributed to the book, he pinpoints the key areas that—at least in many organizations—may needrewiring. And he provides a wealth of practical how-tos for getting started. Here are just a few things leaders will
• How to evaluate whether a process, practice, or behavior needs rewiring (or whether it’s better left hardwired)
• Why the Human Capital Ecosystem™ Assessment is a good starting point for reimagining your organization
• Why popular practices like patient and employee rounding have become too complicated and how to make them doable again
• Tactics for rethinking critical areas like selection and onboarding oftalent, skill building, patient experience, employee well-being, and more
• Why a “precision” approach to development is urgently needed in an industry with so many new leaders
Here’s the book’s overarching The decision to rewire is as individual as the organization itself. Let outcomes lead the way. If it’s working, great. Keep doing what’s hardwired. But if you’re not getting the results you want, don’t be afraid to let go of the past. Rewire, move forward, and keep making healthcare better and better as the world evolves around us.
116 pages, Kindle Edition
Published August 1, 2025
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November 4, 2024
I read hardwiring excellence back when I first started in healthcare over a decade ago. I agree that COVID had a major impact on healthcare, but I feel like this book barely explored the difficulties of leading in the post-COVID world. This book felt like fluff. As someone working in hospitals for the last 10 years, it feels out of touch.
Displaying 1 - 1 of 1 review