First Impressions: Creating Wow Experiences in Your Church

by Mark L. Waltz

Guests in church often decide whether to return or not before service even starts. It's crucial to create a welcoming environment for guests of your church--to ensure that their first impression is the best impression. Author Mark Waltz gives you practical strategies that have worked in his own church--that you can easily implement in yours. Learn how to make guests feel welcome the moment they pull in to your parking lot. Gain an understanding of the philosophy, strategy, and implementation of a ministry that focuses on welcoming guests. Get practical ideas that take your church "greeting" to a whole new level.

Genres: Church, Nonfiction, Christian, Leadership, Church Ministry

145 pages, Kindle Edition

First published November 30, 2004

Reviews

[Noelle]

great tool for those in the welcome minsitry of the church...Mark Waltz clearly articulated so much of what I had been feeling since I began my job as Invitational Hospitality Coordinator in May 2011...he broke everything down, gave great pointers and advice and lays out clear path to follow...an awesome handbook for anyone in charge of generating a good "first impression" for their local church...buy it! read it! put it into practice!

[Ryan Fisher]

Pretty solid book to promote the value of customer service thinking when running the church. Lots of insights and ideas for continuous improvement, especially if you come from an environment that doesn't express a high value on first impressions.

[Mark]

This tells me everything that's wrong with my church!

[Kristopher]

This is great book with insights into creating a vision for church first impressions.

[Debbie]

Good insight into "first impressions" for any church.

[Jonna Gibson]

Great information for church guests and how to train volunteers

[Don]

The good practical suggestions were at the end.