Email takes up much of the working day. Indeed, research shows that we waste one hour a day by using email systems ineffectively and inefficiently. This books shows you how to tame your inbox and how to recover that lost time. Instead of looking at email from a technical perspective, this books investigates our attitudes to email and the way we write emails. By using the techniques in this book you will recover one hour a day.
Graham Jones is a leading internet psychologist and has spent the past 15 years analysing how consumer behaviour has adapted to the web. He is an Associate Lecturer at the Open University and a Visiting Lecturer at the University of Buckingham.