This revision of an innovative bestseller teaches methods for writing computer documentation that is simple, clear, interesting, and user friendly. The authors also feature increased coverage of installation instructions and the trend towards quick starts for experienced users.
As a journalist, I've enjoyed getting to know people in the worlds of art, computers, video, and the web.
As a conceptual artist and concrete poet, I absorbed a lot from brave audiences.
As a teacher, I've learned enormously from my students at NYU, Rutgers, the Shakespeare Institute, UC Berkeley, UC Santa Cruz, New Mexico Tech, UNM, and professional organizations such as the ACM, IEEE, and STC.
And as a writer, I've always gotten a kick out of working collaboratively with other writers.
I live in New Mexico, along the Rio Grande, with two dogs who chase away balloons during the annual fiesta.
My wife Lisa is a writer and retired director of operations at a call center.
My son Ben runs an insurance office here in town, and Noah is off in San Diego.
Me, I'm busy doing art pieces, fiction, and a bunch of writing about art on the web.
You can learn more about all of us in the books...and our blog:
Great book for beginners and experts a like. I used this while teaching a class on Technical Writing for Product development. I recommend this to students, other technical writers, and any professional that relies on technical communication.
Great processes, great theory and fantastic examples. I keep this book close at hand.