The New York Times bestselling guide to getting the best out of every employee-updated for the modern workplace Based on the actual experiences of 25,000 managers, Why Employees Don't Do What They're Supposed to Do… gives you proven, straightforward methods that work on real jobs, in the real world. This results-oriented guidebook helps you handle the top 10 situations in which employees don't perform the way they should, including a detailed analysis of the causes and the plans for preventing the same problems down the road. Featuring fresh insights on outsourcing, temp workers, flex time, telecommuting, and technology, this no-nonsense resource arms you with the people-management skills you need to consistently elicit the highest levels of performance from your workforce. “In simple, straightforward language, Fournies offers practical solutions to the problems of employee performance…[This book] should be on the desk of anyone who manages others.”- Entrepreneur
While it was a pleasant read at times, much of the information seemed to be a bit repetitive with the central idea being effective communication with your employees to reduce the chance of employee related failure. That being said, I would and have recommended this book for those who want an idea of how to deal with employees who don't do what they're supposed to do.
Succinct guidance for how to manage employees. I used this as my bible when reviewing new instructions and documents for my team. Am I being clear about the task? The consequences? Do I understand their objections? Etc. He puts it much better than I can and has short examples to illustrate each point. I can't recommend it enough!!!
Management literature is the bottom of the barrel for me ...
That being said, this was well presented and offered practical advice that I might use. I might even buy a copy of this for my own use, and that is not something I do often with management books.
I do occassionally pick up books about being a better manager, hoping to learn something new. This one had nothing new for me...just the same old... communicate, be consistent, etc. Every management class/seminar/workshop I've ever taken boils down to the same thing. It ain't rocket science, folks!
Just finished this one for a training session I am teaching at work. A great one for anyone in a management position. Easy to read with lots of straightforward and simple to follow methods to get the people you supervise to do what they should be doing.