An interesting topic, but a story poorly told. Perhaps it has something to do with the author being more used to academic than narrative writing.
There were a lot of internal references within the book and holding the reader’s hand; I quickly tired of all the “as told in chapter four” and “in the coming chapter we will look at” or “to be further explained in chapter…”.
Several times I also had the feeling that someone was referred to without having been properly introduced - unless that was me just losing concentration and missing the intro. There were also glaring omissions of information, like “It was company policy to…”, without letting us know which company.
I also found the text disjointed, jumping in time, place and topic and some sections were almost like unfinished and disconnected notes.
This feels harsh and is still just one reader’s opinion, but I got really excited by the topic only to feel equally let down by the book.