Heart First for Emerging Leaders: What Exceptional Leaders Do in Extraordinary Times

by David Grossman

For more than three decades, award-winning leadership and communication expert David Grossman has helped scores of leaders become great leader communicators who drive impressive results for their organizations. He wrote the first edition of Heart First in the midst of the global pandemic and ensuing social unrest, when leaders faced a level of turmoil not seen in a century. Despite the upheaval, many leaders rose to the occasion, often by drawing not just from experience, but from being human as they led, what Grossman defines as Heart First leadership.

This new edition of Heart First is tailored to emerging leaders seeking the secret behind exceptional leadership in an extraordinary time. Change is constant and the needs of employees and customers are increasingly complex, yet empathy, humanity, and authenticity remain the keys to greatness.

In this edition of Heart First, Grossman shares his own insights as well as guest columns from a variety of senior leaders, each of whom offer thought-provoking and helpful strategies for being the best leader you can be.

310 pages, Paperback

Published February 28, 2024

About the author

David Grossman is the founder and CEO of The Grossman Group, a communications consultancy.

See also other authors with similar names.

Reviews

[Natasha M. Nurse, Esq. · Rating 2 out of 5]

Beautifully designed book that looked like it should have been really great but ultimately falls short of that.

[Lily · Rating 3 out of 5]

A beautifully designed book that, other than the design, lacked on originality and suffered from repetition. I appreciated so many aspects of it, from the personal memos from field leaders to the step-by-step guides, but so much of the book felt like buzzwords and encouragement that now seems a little obvious, especially to anyone who's studied PR or comms. The book's ending was strong, with Grossman's perspective, especially since he has such a unique life story, but the last few pages felt like an advertisement.
Still, though, parts of this were helpful and specific, such as the information on current communication methods (though more examples would have been helpful). The layout of the book was also neat, well-organized with an interesting introduction section. Yet it could have been stronger by being a little more personal, like the ending section was, and a little less repetitive.

[William · Rating 1 out of 5]

This book fits into all of the DEI, BLM, CRT, LGBT, WEF and NWO agendas. Enough said. Additionally, a lot of the book is about covid, which isn’t relevant. And the guy who had the idea for the book copped out and had other people write most of it in the form of verbatim interviews. Certain sections of the book are repeated throughout, making it a redundant read.

[Amy · Rating 2 out of 5]

Typical corporate rah rah book that leads with a cast of all male CEOs patting themselves on the back for what a great job they did during the pandemic. No doubt the entire content is filled by the author and consulting company’s clients.

[Kaylee Seitz · Rating 4 out of 5]

I received my copy at PRSSA Icon where I also met David, he is such a great person!! I am very thankful for this book and definitely took away lots of lessons (my notebook has several pages filled with notes). This is my first book like this and I’m excited to get my hands on more!