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The Lifeline
Will is sleepwalking through life. He works a dead-end job and volunteers at an anonymous crisis line to avoid facing his own problems.
Annie is sure she has her five-year plan all worked out. But when things start falling apart, she just needs someone who will listen. . .
They’re practically strangers but soon Will and Annie rely on their regular phone calls, challenging each other to be brave and rebuild their lives.
They’ve found connection in the most unlikely of places but is it possible to fall in love with someone you’ve never met?
Annie is sure she has her five-year plan all worked out. But when things start falling apart, she just needs someone who will listen. . .
They’re practically strangers but soon Will and Annie rely on their regular phone calls, challenging each other to be brave and rebuild their lives.
They’ve found connection in the most unlikely of places but is it possible to fall in love with someone you’ve never met?
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First published February 29, 2024
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Displaying 1 - 30 of 224 reviews
May 29, 2024
*Chances?*
This is a book about two people Will and Annie.
Will is just going through the motions and works in a job with no prospects. He leads a life that is a far cry from his past and his only satisfaction is his unpaid work volunteering at a crisis helpline. He has his own personal reasons for volunteering, why??
Annie is in a rut. Her dream job is to write however, she is coasting along in her job and seems to have lost her passion and her relationship is not what she would like and they never seem to talk….
One day Annie decides to call the helpline and ends up talking to Will, they each think their voices sound familiar but dismiss it. They have an instant connection and they build each other up. Soon they are looking forward to their chats….
They both share heartbreaking stories and both need to be brave. So they challenge each other to do one brave thing. There is a surprise that catapults them both into the past….
I just loved how this story was navigated and I loved both characters
This is a book about two people Will and Annie.
Will is just going through the motions and works in a job with no prospects. He leads a life that is a far cry from his past and his only satisfaction is his unpaid work volunteering at a crisis helpline. He has his own personal reasons for volunteering, why??
Annie is in a rut. Her dream job is to write however, she is coasting along in her job and seems to have lost her passion and her relationship is not what she would like and they never seem to talk….
One day Annie decides to call the helpline and ends up talking to Will, they each think their voices sound familiar but dismiss it. They have an instant connection and they build each other up. Soon they are looking forward to their chats….
They both share heartbreaking stories and both need to be brave. So they challenge each other to do one brave thing. There is a surprise that catapults them both into the past….
I just loved how this story was navigated and I loved both characters
April 28, 2024
Will has been in a rut for a while, working in a dead-end job, with no social life, his only meaningful contact with the outside world is through the crisis line he volunteers for, Green Shoots. However when Annie, who is going through her own issues, starts calling the line, the two start challenging each other to be braver, an unlikely connection forming between them. But is it possible to fall in love with someone you've never met?
My second read from Tom Ellen, I enjoyed this even more than All About Us. It is a sweet romance, but it's also so much more than that, taking a meaningful look at loneliness, grief and depression and the importance of human contact.
The story-line mostly takes place in the present day, following the dual perspectives of Will and Annie as they struggle to face and get through some difficult experiences, and slowly form a friendship over Green Shoots. However, interspersed with this are also chapters set 5 years ago in Paris.
I really liked both the central characters here, and also thought there was great chemistry in their interactions together, such that I was fully invested in the romance side of things. That aspect of the story is somewhat reminiscent of the Tom Hanks and Meg Ryan classic You've Got Mail, in that we follow 2 characters falling in love despite not meeting in person, though I think the Green Shoots angle allows for more depth in the story. In some ways the book did also remind me a little of Carley Fortune's Meet Me at the Lake, only done a lot better.
I personally really liked the flashback chapters in Paris too, which without giving too much away, I thought added an extra layer to the story and were enjoyable. I particularly enjoyed seeing a very different version of Will, which was both entertaining, but also I think allowed the change in his character due to his experiences to really stand out.
In the present day, I thought including some of the other callers on Green Shoots also added to the story, especially Eric. I also really liked some of the side characters such as Tanvi and Dev, as well as Joe.
Overall, for me personally I enjoyed Will's arc more than Annie's, as I just felt that the author captured his character really well and the effects that trauma and guilt had taken on him, and it was lovely to see him come through the other side, slowly making positive changes in his life.
This was a heart-warming romance, but one that also sensitively handled more serious issues, with some poignant moments, but which ultimately felt uplifting, in its conveyance of the capacity of the human spirit to heal and also of the power of human connection. 4.5 stars
My second read from Tom Ellen, I enjoyed this even more than All About Us. It is a sweet romance, but it's also so much more than that, taking a meaningful look at loneliness, grief and depression and the importance of human contact.
The story-line mostly takes place in the present day, following the dual perspectives of Will and Annie as they struggle to face and get through some difficult experiences, and slowly form a friendship over Green Shoots. However, interspersed with this are also chapters set 5 years ago in Paris.
I really liked both the central characters here, and also thought there was great chemistry in their interactions together, such that I was fully invested in the romance side of things. That aspect of the story is somewhat reminiscent of the Tom Hanks and Meg Ryan classic You've Got Mail, in that we follow 2 characters falling in love despite not meeting in person, though I think the Green Shoots angle allows for more depth in the story. In some ways the book did also remind me a little of Carley Fortune's Meet Me at the Lake, only done a lot better.
I personally really liked the flashback chapters in Paris too, which without giving too much away, I thought added an extra layer to the story and were enjoyable. I particularly enjoyed seeing a very different version of Will, which was both entertaining, but also I think allowed the change in his character due to his experiences to really stand out.
In the present day, I thought including some of the other callers on Green Shoots also added to the story, especially Eric. I also really liked some of the side characters such as Tanvi and Dev, as well as Joe.
Overall, for me personally I enjoyed Will's arc more than Annie's, as I just felt that the author captured his character really well and the effects that trauma and guilt had taken on him, and it was lovely to see him come through the other side, slowly making positive changes in his life.
This was a heart-warming romance, but one that also sensitively handled more serious issues, with some poignant moments, but which ultimately felt uplifting, in its conveyance of the capacity of the human spirit to heal and also of the power of human connection. 4.5 stars
December 8, 2023
This was never the type of book which I would usually pick up however, when needing a break from the crime/thriller/psychological novels that make up the majority of my reading pile, I now like to pick up something like this which gives me a break from, well, murder.
I really adored this book and the two main characters in particular. Will volunteers at Green Shoots, a helpline charity for those suffering depression, loneliness. We know there is a reason why he volunteers which is teased out through his backstory.
Annie is meandering through life. She is in a job that she tolerates and lives with her partner who she, well, tolerates but is still suffering from the loss of her dad a year earlier. When an inadvertent phonecall is made to Green Shoots, she connects with Will.....
Like I say, I really enjoyed this one. Whilst it is a nice romantic story, it also touches upon really powerful issues such as suicide, depression, grief, loss, guilt and redemption. The two main characters are incredibly well-developed and a few of the supporting characters also add some really good weight to the story. Whilst the ending may be somewhat inevitable, this isn't a book you read for a killer twist.
If you fancy a nice romantic novel which also touches on some difficult topics then I would highly recommend this one.
Thanks to Netgalley and HQ for an ARC in exchange for an honest review
I really adored this book and the two main characters in particular. Will volunteers at Green Shoots, a helpline charity for those suffering depression, loneliness. We know there is a reason why he volunteers which is teased out through his backstory.
Annie is meandering through life. She is in a job that she tolerates and lives with her partner who she, well, tolerates but is still suffering from the loss of her dad a year earlier. When an inadvertent phonecall is made to Green Shoots, she connects with Will.....
Like I say, I really enjoyed this one. Whilst it is a nice romantic story, it also touches upon really powerful issues such as suicide, depression, grief, loss, guilt and redemption. The two main characters are incredibly well-developed and a few of the supporting characters also add some really good weight to the story. Whilst the ending may be somewhat inevitable, this isn't a book you read for a killer twist.
If you fancy a nice romantic novel which also touches on some difficult topics then I would highly recommend this one.
Thanks to Netgalley and HQ for an ARC in exchange for an honest review
February 29, 2024
Told from dual point-of-view in two timelines, I would hesitate to class this as a strict romance.
Will volunteers at a charity lifeline where people can anonymously call in. Journalist Annie grieving for her father and researching an article close to her past, teased in flashbacks, calls in.
This book gently handles mental health, the mundanity and stress of work, and the friendships that can help pick us up.
There’s so many pop culture references which grounded it in contemporary reality and added light humour.
Thank you to HarperCollins UK Audio for providing the audiobook in exchange for a review!
Bookstagram
Will volunteers at a charity lifeline where people can anonymously call in. Journalist Annie grieving for her father and researching an article close to her past, teased in flashbacks, calls in.
This book gently handles mental health, the mundanity and stress of work, and the friendships that can help pick us up.
There’s so many pop culture references which grounded it in contemporary reality and added light humour.
Thank you to HarperCollins UK Audio for providing the audiobook in exchange for a review!
Bookstagram
January 25, 2024
Thank you Netgalley & HQ for access to this title in exchange for an honest review. 🤍
The Lifeline is a story that follows Annie and Will on their separate journeys of navigating life after grief. Haunted by the past, Will volunteers at a charity lifeline where people can anonymously call, and one day aspiring journalist Annie stumbles across the number while researching for an article and calls in. They go by Jack and Pia on their calls to remain anonymous but what happens when they find out they know each other from one day in Paris?
This was such a gut-wrenching book and I sobbed the entirety of the last 30%. It discusses, grief, family problems, loneliness, and much more. The interconnecting yet separate stories of Will and Annie came together beautifully and I really enjoyed this book.
I feel like this book really emphasises the importance of checking in on those you love as well as the importance of being able to move on.
Overall, I loved this story. A good story always makes me cry, and this one did just that.
The Lifeline is a story that follows Annie and Will on their separate journeys of navigating life after grief. Haunted by the past, Will volunteers at a charity lifeline where people can anonymously call, and one day aspiring journalist Annie stumbles across the number while researching for an article and calls in. They go by Jack and Pia on their calls to remain anonymous but what happens when they find out they know each other from one day in Paris?
This was such a gut-wrenching book and I sobbed the entirety of the last 30%. It discusses, grief, family problems, loneliness, and much more. The interconnecting yet separate stories of Will and Annie came together beautifully and I really enjoyed this book.
I feel like this book really emphasises the importance of checking in on those you love as well as the importance of being able to move on.
Overall, I loved this story. A good story always makes me cry, and this one did just that.
February 29, 2024
I really enjoyed this book: it was such a satisfying read. The plot was multi-faceted and I enjoyed how the writer added more depth to the romance genre of the novel.
Structured around the narratives of Will and Annie, the book also takes readers back to five years previous, where we see how the two of them met for the first time. Something happened back in Paris that caused Will and Annie to completely drift apart and Ellen keeps readers guessing for a long time about the real reason; Annie suspects one thing, Will is clearly still suffering from that night and I liked not being given this information too early on in the story.
Yet, Will and Annie’s paths cross one night when she phones a crisis line, Green Shoots. Not that Annie feels she is experiencing a crisis, but she certainly recognises the need for someone to talk to. And that person happens to be Will. Except neither know it. This leads the two of them getting to know each other on a raw, personal level – although Will has to remain non-judgemental and detached from their conversations. Whilst these conversations remain quite one-sided and Annie does not know much about her listener, neither cannot help to start developing feelings for the other and I enjoyed how this moved the story forwards.
The crisis line is a central point to the story but not just because of how Annie and Will come together. Ellen does explore the fragile nature of mental health and the importance of crisis lines. (Indeed, it would seem that the writer did volunteer his time at a crisis line and I think this was portrayed in the narrative because the emotions that both Will and the callers display all felt incredibly real.) When I had completed the book, it was clear how much so many characters were suffering, albeit it in different extremes. For example, it is evident that Annie is still grieving for the loss of her father and this has had a significant impact on her relationship with her mother and sister; Will is unable to live his life fully due to events from the past; minor characters also demonstrate this fragility, emphasised the most by the different callers that are described. In my opinion, these vulnerabilities made the characters all the more real and believable.
Annie and Will eventually meet in the story and, of course, the best laid plans and all that… it doesn’t go well. I was shouting at the book in the hope I would see a happy development for these characters but the writer keeps us waiting until near the end for this to eventually happen. Furthermore, more problems arise in the midst of this meeting, showing that Annie and Will still have that metaphorical storm to weather.
This was a well-written story that shows characters do not have to be invincible. Their fragilities made them more lovable and I enjoyed the emphasis placed upon human contact and friendships. Whilst some of the topics are of a difficult nature, I think Ellen explored them in a sensitive and meaningful way throughout.
With thanks to HQ Digital and NetGalley for providing me with a copy of this book in exchange for an honest review.
Structured around the narratives of Will and Annie, the book also takes readers back to five years previous, where we see how the two of them met for the first time. Something happened back in Paris that caused Will and Annie to completely drift apart and Ellen keeps readers guessing for a long time about the real reason; Annie suspects one thing, Will is clearly still suffering from that night and I liked not being given this information too early on in the story.
Yet, Will and Annie’s paths cross one night when she phones a crisis line, Green Shoots. Not that Annie feels she is experiencing a crisis, but she certainly recognises the need for someone to talk to. And that person happens to be Will. Except neither know it. This leads the two of them getting to know each other on a raw, personal level – although Will has to remain non-judgemental and detached from their conversations. Whilst these conversations remain quite one-sided and Annie does not know much about her listener, neither cannot help to start developing feelings for the other and I enjoyed how this moved the story forwards.
The crisis line is a central point to the story but not just because of how Annie and Will come together. Ellen does explore the fragile nature of mental health and the importance of crisis lines. (Indeed, it would seem that the writer did volunteer his time at a crisis line and I think this was portrayed in the narrative because the emotions that both Will and the callers display all felt incredibly real.) When I had completed the book, it was clear how much so many characters were suffering, albeit it in different extremes. For example, it is evident that Annie is still grieving for the loss of her father and this has had a significant impact on her relationship with her mother and sister; Will is unable to live his life fully due to events from the past; minor characters also demonstrate this fragility, emphasised the most by the different callers that are described. In my opinion, these vulnerabilities made the characters all the more real and believable.
Annie and Will eventually meet in the story and, of course, the best laid plans and all that… it doesn’t go well. I was shouting at the book in the hope I would see a happy development for these characters but the writer keeps us waiting until near the end for this to eventually happen. Furthermore, more problems arise in the midst of this meeting, showing that Annie and Will still have that metaphorical storm to weather.
This was a well-written story that shows characters do not have to be invincible. Their fragilities made them more lovable and I enjoyed the emphasis placed upon human contact and friendships. Whilst some of the topics are of a difficult nature, I think Ellen explored them in a sensitive and meaningful way throughout.
With thanks to HQ Digital and NetGalley for providing me with a copy of this book in exchange for an honest review.
May 27, 2024
this was honestly really good. i’ve been slumping and saw this on the shelf and the cover called to me. after reading the synopsis, i knew i had to pick it up. i like that this was dual pov, short chapters, and dual timeline. it was also set in the uk. now there are romantic elements, but it also touched upon heavy topics such as depression, loneliness, suicide, grief, and loss.
will works at a helpline for those suffering from feelings of sadness, loneliness, etc. the reason for why he volunteers is told throughout the backstory. annie tolerates her job but doesn’t love it and also a meh relationship with her bf while also grieving the loss of her dad. then she makes a call to the very hotline that will volunteers at… which connects to the backstory as well. i recommend this one if you like fiction/romance as well as real life situations people come across
will works at a helpline for those suffering from feelings of sadness, loneliness, etc. the reason for why he volunteers is told throughout the backstory. annie tolerates her job but doesn’t love it and also a meh relationship with her bf while also grieving the loss of her dad. then she makes a call to the very hotline that will volunteers at… which connects to the backstory as well. i recommend this one if you like fiction/romance as well as real life situations people come across
December 16, 2023
The Lifeline was a brilliant read, moving and well written. I felt such a connection with the characters and their experiences that left them stuck from moving on from their respective pasts. The basis of the story around a crisis line and some of the "regulars" who call the service conveys the hidden costs of loneliness and how people slip through the cracks in society. I was expecting this to be a romance from the blurb but it's actually so much more and I thoroughly recommend reading it.
March 23, 2024
This audiobook ARC was provided by NetGalley and HarperCollins UK Audio in exchange for a free and honest review.
This book follows our protagonists Annie and Will in two timelines, 5 years ago and present day. Annie is a writer working for a website and worries that her dream of being a writer has passed her by, she also struggles with grief and forgiveness. Will after a traumatic experience is unable to move on and is in survival mode. They meet through a helpline and via these interactions their lives begin to change. I really like this book and its realistic depiction of grief and trauma. The story was more layer than I expected and was a pleasant surprise. I enjoyed the Audiobook which was narrated by two narrators that blended well together.
Overall, I would recommend.
This book follows our protagonists Annie and Will in two timelines, 5 years ago and present day. Annie is a writer working for a website and worries that her dream of being a writer has passed her by, she also struggles with grief and forgiveness. Will after a traumatic experience is unable to move on and is in survival mode. They meet through a helpline and via these interactions their lives begin to change. I really like this book and its realistic depiction of grief and trauma. The story was more layer than I expected and was a pleasant surprise. I enjoyed the Audiobook which was narrated by two narrators that blended well together.
Overall, I would recommend.
March 3, 2024
This book! The Lifeline was everything I wanted and more. I read the whole book in the same day and it was absolutely wonderful. It’s such a special read and one I will remember for a long time.
The Lifeline touches on grief, mental illness, loneliness and the importance of being listened to, having someone to talk to whether you know them or not. It’s a heartbreaking read but there are joyful moments and such lovely characters, I became so attached to each of them and felt like I learnt so much about them throughout this book.
We have a POV from both Will and Annie following their lives after suffering grief whilst also being troubled by their past and just trying to get through each day. They just need someone to talk to, or in Will’s case, he’s listening to other people to avoid talking about his own struggles. We also go back five years, in Paris, to when Will and Annie met.
I became so invested in the crisis phone line and the callers, especially Eric, who is a regular caller to Green Shoots and soon Annie becomes a regular caller under an anonymous name. I literally couldn’t stop turning the pages because I just NEEDED to know how things would end.
The book made me cry, it made me smile and sometimes laugh. It’s a beautiful read and puts across such an important message. Absolutely adored it ♥️
‘𝙄 𝙧𝙚𝙖𝙙 𝙨𝙤𝙢𝙚𝙬𝙝𝙚𝙧𝙚 𝙤𝙣𝙘𝙚 𝙩𝙝𝙖𝙩 𝙜𝙧𝙞𝙚𝙛 𝙞𝙨 𝙡𝙞𝙠𝙚 𝙬𝙚𝙖𝙩𝙝𝙚𝙧. 𝘼𝙨 𝙞𝙣: 𝙘𝙤𝙣𝙨𝙩𝙖𝙣𝙩𝙡𝙮 𝙘𝙝𝙖𝙣𝙜𝙞𝙣𝙜, 𝙞𝙢𝙥𝙤𝙨𝙨𝙞𝙗𝙡𝙚 𝙩𝙤 𝙥𝙧𝙚𝙙𝙞𝙘𝙩. 𝙔𝙤𝙪 𝙢𝙞𝙜𝙝𝙩 𝙗𝙚 𝙚𝙭𝙥𝙚𝙘𝙩𝙞𝙣𝙜 𝙘𝙡𝙚𝙖𝙧 𝙨𝙠𝙞𝙚𝙨 𝙗𝙪𝙩 𝙞𝙣𝙨𝙩𝙚𝙖𝙙 𝙮𝙤𝙪 𝙜𝙚𝙩 𝙨𝙩𝙤𝙧𝙢 𝙘𝙡𝙤𝙪𝙙𝙨.’
The Lifeline touches on grief, mental illness, loneliness and the importance of being listened to, having someone to talk to whether you know them or not. It’s a heartbreaking read but there are joyful moments and such lovely characters, I became so attached to each of them and felt like I learnt so much about them throughout this book.
We have a POV from both Will and Annie following their lives after suffering grief whilst also being troubled by their past and just trying to get through each day. They just need someone to talk to, or in Will’s case, he’s listening to other people to avoid talking about his own struggles. We also go back five years, in Paris, to when Will and Annie met.
I became so invested in the crisis phone line and the callers, especially Eric, who is a regular caller to Green Shoots and soon Annie becomes a regular caller under an anonymous name. I literally couldn’t stop turning the pages because I just NEEDED to know how things would end.
The book made me cry, it made me smile and sometimes laugh. It’s a beautiful read and puts across such an important message. Absolutely adored it ♥️
‘𝙄 𝙧𝙚𝙖𝙙 𝙨𝙤𝙢𝙚𝙬𝙝𝙚𝙧𝙚 𝙤𝙣𝙘𝙚 𝙩𝙝𝙖𝙩 𝙜𝙧𝙞𝙚𝙛 𝙞𝙨 𝙡𝙞𝙠𝙚 𝙬𝙚𝙖𝙩𝙝𝙚𝙧. 𝘼𝙨 𝙞𝙣: 𝙘𝙤𝙣𝙨𝙩𝙖𝙣𝙩𝙡𝙮 𝙘𝙝𝙖𝙣𝙜𝙞𝙣𝙜, 𝙞𝙢𝙥𝙤𝙨𝙨𝙞𝙗𝙡𝙚 𝙩𝙤 𝙥𝙧𝙚𝙙𝙞𝙘𝙩. 𝙔𝙤𝙪 𝙢𝙞𝙜𝙝𝙩 𝙗𝙚 𝙚𝙭𝙥𝙚𝙘𝙩𝙞𝙣𝙜 𝙘𝙡𝙚𝙖𝙧 𝙨𝙠𝙞𝙚𝙨 𝙗𝙪𝙩 𝙞𝙣𝙨𝙩𝙚𝙖𝙙 𝙮𝙤𝙪 𝙜𝙚𝙩 𝙨𝙩𝙤𝙧𝙢 𝙘𝙡𝙤𝙪𝙙𝙨.’
March 23, 2024
5 stars!
thank you to netgalley and tom ellen for the audiobook arc in exchange for an honest review
i love this book so much! i couldn’t put it down honestly. i was so invested in the plot and characters.
this book tackles grief, loss, complicated emotions, mental health, career stress and more in such an amazing way that just makes these characters feel real.
thank you to netgalley and tom ellen for the audiobook arc in exchange for an honest review
i love this book so much! i couldn’t put it down honestly. i was so invested in the plot and characters.
this book tackles grief, loss, complicated emotions, mental health, career stress and more in such an amazing way that just makes these characters feel real.
May 21, 2024
I enjoyed this funny but sad read. It was an interesting read. It dealt with people with mental health issues but, only slightly so it didn't bring the story down.
December 30, 2024
“good luck with your brave thing”
this isn’t just a love story about two people. it’s not all some silly coincidence that has them laughing for days. no, its more than that. It’s two souls reconnecting, piercing together lost hope, and two individuals finding the means to live again.
i could go on and on about this book, it was so good! very sad but heartfelt in the end. There was a lot of qualities that differentiates from any other love story i have read. the way will processed his emotions and finally got to talking about his struggles through his own heroic concern was so good. he learned a lot of about himself, that his existence wasn’t just a whisper of his past success but a meander through different lives, a offering unknowing to him. his life was useful and efficient that made him out to be someone he could have leaned on that one fateful day.
and annie? she’s so creative and so firm of what she wants, though her only struggle is moving along with it. it wasn’t until she called that nine digit number when she began to find inner peace and intuition. love that she wrote for a living and certainly didn’t let anyone belittle her about it.
definitely will read more from this author! such a inspiration to many.
this isn’t just a love story about two people. it’s not all some silly coincidence that has them laughing for days. no, its more than that. It’s two souls reconnecting, piercing together lost hope, and two individuals finding the means to live again.
i could go on and on about this book, it was so good! very sad but heartfelt in the end. There was a lot of qualities that differentiates from any other love story i have read. the way will processed his emotions and finally got to talking about his struggles through his own heroic concern was so good. he learned a lot of about himself, that his existence wasn’t just a whisper of his past success but a meander through different lives, a offering unknowing to him. his life was useful and efficient that made him out to be someone he could have leaned on that one fateful day.
and annie? she’s so creative and so firm of what she wants, though her only struggle is moving along with it. it wasn’t until she called that nine digit number when she began to find inner peace and intuition. love that she wrote for a living and certainly didn’t let anyone belittle her about it.
definitely will read more from this author! such a inspiration to many.
March 8, 2024
One of the most beautiful books I’ve read. It’s such a raw and honest read, exploring the highs and lows of life in so many intricate and thought-provoking ways. There’s the most perfect second chance romance between Will and Annie, but aside from that, the book also explores the impacts of loneliness, mental health and grief. It will completely shatter your heart into pieces, but also fix it up again and fill it with love and warmth. Such a captivating and moving book you’ll just fly through. Loved it!
May 19, 2024
Will was the lead singer in a band that seemed to be heading straight for the top, but one dark night in Paris it all came crashing down. He now works in an electronics store in Tottenham Court Road, has no friends or social life, and volunteers for a small, little known crisis line.
Annie works for a publication, has 2 best friends and lives with her boyfriend, but she isn’t happy. She blames her mother and sister for the death of her beloved father from cancer, so doesn’t see them, and her relationship seems to be going from bad to worse. When Annie sees the crisis line number it seems like a sign, and she begins speaking to Will. Neither knows that their lives are about to change dramatically as a result of their conversations
I really enjoyed this book, even more than I expected. It was in turns funny, and painfully sad. Well written with believable characters. I definitely recommend it.
Annie works for a publication, has 2 best friends and lives with her boyfriend, but she isn’t happy. She blames her mother and sister for the death of her beloved father from cancer, so doesn’t see them, and her relationship seems to be going from bad to worse. When Annie sees the crisis line number it seems like a sign, and she begins speaking to Will. Neither knows that their lives are about to change dramatically as a result of their conversations
I really enjoyed this book, even more than I expected. It was in turns funny, and painfully sad. Well written with believable characters. I definitely recommend it.
March 20, 2024
Firstly, I should say I’m not a meet-cute, rom-com type of girl so this book had its work cut out for it before I even started reading! But I figured a change is as good as a rest and fives in.
Oh dear! I’ve actually worked as a telephone counsellor and so elements of this story really annoyed me. The blatant disregard for responsibilities of the ‘counsellor’ in the counselling relationship and lapses of client confidentiality in particular. If you’re looking for a fluffy read then enjoy. If on the other hand you’re low and thinking of calling a telephone counselling service, please know that this book is not representative of the real world - your counsellor wont hit on you during your calls, nor should they be thinking of you in romantic terms, waiting for your next call the rest of the week.
Nope, not my cup of tea at all I’m afraid.
Oh dear! I’ve actually worked as a telephone counsellor and so elements of this story really annoyed me. The blatant disregard for responsibilities of the ‘counsellor’ in the counselling relationship and lapses of client confidentiality in particular. If you’re looking for a fluffy read then enjoy. If on the other hand you’re low and thinking of calling a telephone counselling service, please know that this book is not representative of the real world - your counsellor wont hit on you during your calls, nor should they be thinking of you in romantic terms, waiting for your next call the rest of the week.
Nope, not my cup of tea at all I’m afraid.
February 11, 2024
My heart broke so many times while reading The Lifeline. I was so invested in Annie's and Will's stories, both grieving and not living their lives to the full. Their unknown connection to one another when they're speaking on the phone and seeing them grow as people and learn to deal with the tragedies that life has dealt them. This really is a wonderful read and truly highlights the importance of human contact. Just listening to somebody can make the world of difference to them. It's a stroy that will stay with me for a long time.
Thanks to Netgalley and HQ for the opportunity to read this Advance Reader's Copy.
Thanks to Netgalley and HQ for the opportunity to read this Advance Reader's Copy.
June 18, 2024
Five years ago, two strangers spent the most perfect day in Paris together. They had plans to meet up later that night, but he stood her up.
These days, Will is just stuck. He is working in a dead-end job, lives alone with just a cat for company, has lost contact with friends, and is extremely anxious to change the way things currently are. The only joy Will seems to get is volunteering for Green Shoots, a crisis helpline, lending an ear for those in need. In those hours, Will becomes alive and a little less lonely before returning to mundancy. It's a far cry from his days as a cocky lead singer for an up and coming indy rock band.. but watching your best friend die will do that to you.
Meanwhile, ex music journalist Annie is now working as a features editor for a BuzzFeed knockoff. It's not the best of jobs, not even coming close to her passion of becoming an author, but hey, it pays the bills. Personally, she's pretty sure that an imminent breakup with her boyfriend is on the cards, and her job is on the line. This stress is unwarranted on top of grieving for her dad, who died a year ago, causing a bit of a rift between herself and her mother and sister. All Annie needs is for someone to listen to her woes without judgement - so on a whim, she picks up the phone...
Before long, Annie and Jack are both looking forward to their weekly phone calls. It's totally against Green Shoots guidelines to become too invested in a caller, but the longer Annie and Jack chat, the closer they become. Together, they'll be able to encourage, inspire and be brave as they work on rebuilding their lives...
Hmmmm, I wonder what will happen when Annie (aka Pia) and Jack (aka Will) realise that they already know each other??? 🤔
The Lifeline was such an amazing story, full of heart and soul. Mental health awareness is an extremely important topic, and Tom writes it extremely well. I absolutely adored each and every character (Eric became a firm favourite) and celebrated the excellent work from the Green Shoots volunteers. Please remember, there's always someone who'll listen and this book serves as a stark reminder.
Absolutely deserves all the stars!!
5 🌟
These days, Will is just stuck. He is working in a dead-end job, lives alone with just a cat for company, has lost contact with friends, and is extremely anxious to change the way things currently are. The only joy Will seems to get is volunteering for Green Shoots, a crisis helpline, lending an ear for those in need. In those hours, Will becomes alive and a little less lonely before returning to mundancy. It's a far cry from his days as a cocky lead singer for an up and coming indy rock band.. but watching your best friend die will do that to you.
Meanwhile, ex music journalist Annie is now working as a features editor for a BuzzFeed knockoff. It's not the best of jobs, not even coming close to her passion of becoming an author, but hey, it pays the bills. Personally, she's pretty sure that an imminent breakup with her boyfriend is on the cards, and her job is on the line. This stress is unwarranted on top of grieving for her dad, who died a year ago, causing a bit of a rift between herself and her mother and sister. All Annie needs is for someone to listen to her woes without judgement - so on a whim, she picks up the phone...
Before long, Annie and Jack are both looking forward to their weekly phone calls. It's totally against Green Shoots guidelines to become too invested in a caller, but the longer Annie and Jack chat, the closer they become. Together, they'll be able to encourage, inspire and be brave as they work on rebuilding their lives...
Hmmmm, I wonder what will happen when Annie (aka Pia) and Jack (aka Will) realise that they already know each other??? 🤔
The Lifeline was such an amazing story, full of heart and soul. Mental health awareness is an extremely important topic, and Tom writes it extremely well. I absolutely adored each and every character (Eric became a firm favourite) and celebrated the excellent work from the Green Shoots volunteers. Please remember, there's always someone who'll listen and this book serves as a stark reminder.
Absolutely deserves all the stars!!
5 🌟
March 3, 2024
REVIEW
cw: grief, anxiety, depression, mentions of suicide, attempted suicide, cancer, drug use, homophobia
As the lead singer in an up-and-coming Indie band, Will Axford thought he was on the brink of stardom. Five years later, he's working a dead-end job by day, volunteering at a crisis helpline by night. Annie is a former music journalist, now writing Buzzfeed-style lists while mourning the loss of her father, and wondering if her relationship has run its course. When Annie rings the crisis line, there's an instant connection that neither can deny.
What a gorgeous book. I love stories where we, the reader, know there's a prior connection and we're just waiting for the characters to catch up, and it did not disappoint here. I loved the flashbacks, seeing each character through younger, more optimistic eyes, and with less baggage. My heart broke for Will and Annie at different points in the story, but chapters fifty-nine and sixty really broke me. The themes of grief, guilt, and anger were so well-observed and interwoven perfectly, and all of the characters felt relatable in different ways.
Will's guilt and inner turmoil were palpable through the pages and I was willing him to open up. Meanwhile, Annie's grief and anger felt authentic, especially as someone who has lost a parent. I loved how supportive Maya and Lexi were. If I have one minor criticism, it's that I wish Annie had split from Dom a bit sooner. Even though I didn't like him, or how he treated Annie, I felt her conversations with Will occasionally verged on emotional cheating. That said, this was a minor niggle for me, and it didn't stop me from rooting for her and Will.
I don't want to spoil anything, but I LOVED Eric, and particularly his conversations with Will. I also loved the development of Will's inner circle over the course of the story. Tanvi was wonderfully kind and supportive, and Dev was such a good friend. I loved his and Will's banter once Will let down his walls. The ending was wonderful, and that epilogue? Perfection.
This was such a beautiful book with a gentle romance and an ultimately uplifting storyline.
Overall Rating: ❤️❤️❤️❤️.5
*Thanks to NetGalley and the publisher for an ARC of this book, all opinions are my own*
Favourite Quotes:
‘I was thinking the other day that grief is like weather. You can’t really predict when it’s going to hit, and how bad it’s going to be.’
‘I just think going through something like that – the death of someone close to us – changes us,’ I say slowly. ‘Maybe it makes us different, rather than the people around us. I don’t think you can come through something like that and still be the same person as you were.’
‘I only really want to talk to you.’
'...it’s as if time’s stood still and flown by at the same time.'
cw: grief, anxiety, depression, mentions of suicide, attempted suicide, cancer, drug use, homophobia
As the lead singer in an up-and-coming Indie band, Will Axford thought he was on the brink of stardom. Five years later, he's working a dead-end job by day, volunteering at a crisis helpline by night. Annie is a former music journalist, now writing Buzzfeed-style lists while mourning the loss of her father, and wondering if her relationship has run its course. When Annie rings the crisis line, there's an instant connection that neither can deny.
What a gorgeous book. I love stories where we, the reader, know there's a prior connection and we're just waiting for the characters to catch up, and it did not disappoint here. I loved the flashbacks, seeing each character through younger, more optimistic eyes, and with less baggage. My heart broke for Will and Annie at different points in the story, but chapters fifty-nine and sixty really broke me. The themes of grief, guilt, and anger were so well-observed and interwoven perfectly, and all of the characters felt relatable in different ways.
Will's guilt and inner turmoil were palpable through the pages and I was willing him to open up. Meanwhile, Annie's grief and anger felt authentic, especially as someone who has lost a parent. I loved how supportive Maya and Lexi were. If I have one minor criticism, it's that I wish Annie had split from Dom a bit sooner. Even though I didn't like him, or how he treated Annie, I felt her conversations with Will occasionally verged on emotional cheating. That said, this was a minor niggle for me, and it didn't stop me from rooting for her and Will.
I don't want to spoil anything, but I LOVED Eric, and particularly his conversations with Will. I also loved the development of Will's inner circle over the course of the story. Tanvi was wonderfully kind and supportive, and Dev was such a good friend. I loved his and Will's banter once Will let down his walls. The ending was wonderful, and that epilogue? Perfection.
This was such a beautiful book with a gentle romance and an ultimately uplifting storyline.
Overall Rating: ❤️❤️❤️❤️.5
*Thanks to NetGalley and the publisher for an ARC of this book, all opinions are my own*
Favourite Quotes:
‘I was thinking the other day that grief is like weather. You can’t really predict when it’s going to hit, and how bad it’s going to be.’
‘I just think going through something like that – the death of someone close to us – changes us,’ I say slowly. ‘Maybe it makes us different, rather than the people around us. I don’t think you can come through something like that and still be the same person as you were.’
‘I only really want to talk to you.’
'...it’s as if time’s stood still and flown by at the same time.'
March 15, 2024
I thought this would be a nice light-hearted easy read - I was expecting clichés all over the place but it's not like that at all.
We meet Annie, still reeling from her father's death from cancer, feeling stuck in a dead-end job that doesn't fulfil her and a relationship that's going through the motions at best. Will is in survival mode after the fallout from 5 years ago, working in his spare time at a crisis call line called Green Shoots.
I enjoyed the dual POVs, I thought this really helped to tell the story in a sensitive way. I wanted to dislike Will but ended up wanting to give both him and Annie a hug - the author has masterfully crafted a story covering big themes of grief, trauma, loneliness and depression without resorting to lots of drama.
The story feels very real and is thought-provoking without being in any way preachy, there is humour throughout and the underlying messages around friendship, relationships and allowing yourself to grow even when change feels terrifying will resonate with most people I think.
Definitely give this one a read.
We meet Annie, still reeling from her father's death from cancer, feeling stuck in a dead-end job that doesn't fulfil her and a relationship that's going through the motions at best. Will is in survival mode after the fallout from 5 years ago, working in his spare time at a crisis call line called Green Shoots.
I enjoyed the dual POVs, I thought this really helped to tell the story in a sensitive way. I wanted to dislike Will but ended up wanting to give both him and Annie a hug - the author has masterfully crafted a story covering big themes of grief, trauma, loneliness and depression without resorting to lots of drama.
The story feels very real and is thought-provoking without being in any way preachy, there is humour throughout and the underlying messages around friendship, relationships and allowing yourself to grow even when change feels terrifying will resonate with most people I think.
Definitely give this one a read.
August 13, 2024
A lovely uplifting book about second chances and building bridges.
Will and Annie meet a number of years ago, when she interviews him for a magazine, they arrange to meet up, but then he doesn't show.
Years later, Will is plodding through life, but volunteers for a Samaritans style phone line, helping people through their worst times and quite possibly Annie's too.
I enjoyed this dual narrative story of Will and Annie as their paths disconnect and reconnect. Both characters were at crossroads and I loved how they helped each other without realising.
This book does talk about people taking their own life and grief, so this could be triggering to some people. Despite this, the book was hopeful and heartwarming to read.
Will and Annie meet a number of years ago, when she interviews him for a magazine, they arrange to meet up, but then he doesn't show.
Years later, Will is plodding through life, but volunteers for a Samaritans style phone line, helping people through their worst times and quite possibly Annie's too.
I enjoyed this dual narrative story of Will and Annie as their paths disconnect and reconnect. Both characters were at crossroads and I loved how they helped each other without realising.
This book does talk about people taking their own life and grief, so this could be triggering to some people. Despite this, the book was hopeful and heartwarming to read.
July 25, 2024
4.2 ⭐️'s
March 11, 2024
Damn ❤️🩹
March 4, 2024
Will was sleepwalking through life in his dead-end Jon whilst volunteering at an anonymous crisis line to avoid facing his own demons. Annie was sure she had her life plan all worked out. Things started to fall apart for her, so she stumbled upon a crisis line and decided to call.
These two perfect strangers quickly developed a connection and began to challenge each other to be brave and rebuild their lives from the rubble. Glimpses into the past also showed that there was once a connection between them that didn't amount to anything. I do love that they fell in love without having met in person.
This was definitely a heavy book but it was so full of hope that it left a warm feeling in my chest when I was done.
I enjoyed listening to the audiobook. The narrators were amazing!
These two perfect strangers quickly developed a connection and began to challenge each other to be brave and rebuild their lives from the rubble. Glimpses into the past also showed that there was once a connection between them that didn't amount to anything. I do love that they fell in love without having met in person.
This was definitely a heavy book but it was so full of hope that it left a warm feeling in my chest when I was done.
I enjoyed listening to the audiobook. The narrators were amazing!
February 10, 2024
I loved Tom’s previous novel, All About Us, so was really looking forward to getting lost between these covers.
In The Lifeline we meet Annie and Will, two people who met in the course of their respective jobs. Now, five years on, we meet them again in their separate lives. Outwardly, they may seem to be fulfilled, but their realities are different. Both feel that life is passing them by.
The story is told in a dual narrative, with dual timeline chapters to give more detail on the backstory of what happened on that day, five years ago. Slowly, we start to learn what has shaped them to be the people they are today.
This is such a lovely book, but it is far from saccharine sweet. Most of the characters are dealing with modern life’s pressures, in one way or another. Some issues are bigger than others, grief, loneliness, depression are all within the pages.
It is a tale of how life can change for the better, when we allow ourselves to open up to others. How being a little brave, can have a positive impact on ourselves, and those around us. It is also a reminder to look out for those around us, and that a little kindness goes a long way.
I always read the acknowledgements at the end of a book. I think it’s says so much of the author themselves. In this instance, it really shows how much of him himself Tom put into the book. I loved this kind, cosy book, I feel like I’ve been wrapped in a warm hug since turning the last page. It’s 5⭐️⭐️⭐️⭐️⭐️ from me.
In The Lifeline we meet Annie and Will, two people who met in the course of their respective jobs. Now, five years on, we meet them again in their separate lives. Outwardly, they may seem to be fulfilled, but their realities are different. Both feel that life is passing them by.
The story is told in a dual narrative, with dual timeline chapters to give more detail on the backstory of what happened on that day, five years ago. Slowly, we start to learn what has shaped them to be the people they are today.
This is such a lovely book, but it is far from saccharine sweet. Most of the characters are dealing with modern life’s pressures, in one way or another. Some issues are bigger than others, grief, loneliness, depression are all within the pages.
It is a tale of how life can change for the better, when we allow ourselves to open up to others. How being a little brave, can have a positive impact on ourselves, and those around us. It is also a reminder to look out for those around us, and that a little kindness goes a long way.
I always read the acknowledgements at the end of a book. I think it’s says so much of the author themselves. In this instance, it really shows how much of him himself Tom put into the book. I loved this kind, cosy book, I feel like I’ve been wrapped in a warm hug since turning the last page. It’s 5⭐️⭐️⭐️⭐️⭐️ from me.
February 19, 2024
I really enjoyed this book. Great cast of characters and really well written. I loved the details of the helpline too. Highly recommended.
February 7, 2024
5 stars (emotionally 6 stars)
*Thank you to NetGalley and HQ for providing me with this ARC in exchange for an honest review.*
There is so much I could say about this book. Stunning
Heartbreaking but felt like a long needed warm hug.
With dual timelines and dual perspectives, this book had me immersed from the very beginning and sobbing by the end.
I cannot recommend this book enough (may have also cheekily pre-ordered a physical copy just to have and share)
Be brave and pick up a copy, you won’t regret it.
*Thank you to NetGalley and HQ for providing me with this ARC in exchange for an honest review.*
There is so much I could say about this book. Stunning
Heartbreaking but felt like a long needed warm hug.
With dual timelines and dual perspectives, this book had me immersed from the very beginning and sobbing by the end.
I cannot recommend this book enough (may have also cheekily pre-ordered a physical copy just to have and share)
Be brave and pick up a copy, you won’t regret it.
February 25, 2024
I adored The Lifeline.
Will is working in a shop and volunteering on a crisis helpline. A far cry from the days when he was the frontman of a brand new indie sensation rock band. Somewhat lost, traumatised and isolated.
Annie is unfulfilled in her journalistic role at a failing website, grieving the death of her father and her flailing relationship with boyfriend Dom.
When Annie starts calling the helpline there seems to be an instant connection, and they each roll through til Sunday and their calls.
Split between both povs now and five years ago, the novel is carefully crafted to guide us through the timeline that brought both characters to where they are now.
The author has written beautifully and sensitively about loneliness, trauma, grief, suicide and a sense of just not allowing happiness to exist in your life, while seamlessly creating a stunning love story.
Both narrators have skill fully crafted the voices of the characters and the storyline.
Beautiful!
All the stars 🌟 #Jorecommends
Thank you to NetGalley and HarperCollins Audio for the opportunity to listen to this audiobook in return for an honest review.
Will is working in a shop and volunteering on a crisis helpline. A far cry from the days when he was the frontman of a brand new indie sensation rock band. Somewhat lost, traumatised and isolated.
Annie is unfulfilled in her journalistic role at a failing website, grieving the death of her father and her flailing relationship with boyfriend Dom.
When Annie starts calling the helpline there seems to be an instant connection, and they each roll through til Sunday and their calls.
Split between both povs now and five years ago, the novel is carefully crafted to guide us through the timeline that brought both characters to where they are now.
The author has written beautifully and sensitively about loneliness, trauma, grief, suicide and a sense of just not allowing happiness to exist in your life, while seamlessly creating a stunning love story.
Both narrators have skill fully crafted the voices of the characters and the storyline.
Beautiful!
All the stars 🌟 #Jorecommends
Thank you to NetGalley and HarperCollins Audio for the opportunity to listen to this audiobook in return for an honest review.
October 27, 2024
⋆.𓍢ִ໋🌷͙֒📞 4.75 ★𝜗𝜚 ࣪˖
:¨ ·.· ¨:
`· . ౨ৎ “The idea came on the bus home – a new short story, this one about a boy and a girl who connect over a helpline, and then, finally, make plans to meet in real life.”
Holy sausages. Are u kidding me?! This was SUCH a cute heartfelt love story 😭 I'm quite literally in awe. The pacing and storyline was so good. I adored how it was really surrounded by friends and family. Not only was it about romance, but to be brave, cut out the bad influences from ur life, and then finding the right people to surround urself with <3
Bonus: the length of the chapters are on the shorter side 😋
One hell of a solid read.
:¨ ·.· ¨:
`· . ౨ৎ “The idea came on the bus home – a new short story, this one about a boy and a girl who connect over a helpline, and then, finally, make plans to meet in real life.”
⊹ ࣪ ˖“I suddenly don’t want her to hang up. I don’t know why, but I just want to talk to her – to listen to her talk – for a little longer. ‘Bye, then,’ she says. ‘Bye.’ Then the dial tone is drilling into my ear, and I’m sat here wondering why my heart seems to be beating slightly faster than usual.”⋆˚࿔
Holy sausages. Are u kidding me?! This was SUCH a cute heartfelt love story 😭 I'm quite literally in awe. The pacing and storyline was so good. I adored how it was really surrounded by friends and family. Not only was it about romance, but to be brave, cut out the bad influences from ur life, and then finding the right people to surround urself with <3
Bonus: the length of the chapters are on the shorter side 😋
One hell of a solid read.
February 4, 2024
I really enjoyed The Lifeline by Tom Ellen, It’s a well written, emotionally warm tale of hope. Mixing flashbacks from five years ago with the present the characters are relatable and coincidences that occur are believable. A core part of the story focuses on the helpline that Will volunteers at and deals with issues of loneliness, grief and suicide. The story shows the powerful impact that talking to people can have. It’s my first read of a Tom Ellen title but I will certainly look out for more.
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