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Leader's Guide to Influence, The: How to use soft skills to get hard results

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A Leader’s Guide to Influence will show you how to step up your people skills and improve working relationships so you can get the business results you want.

Combing the hugely popular areas of influence and leadership, this book will show you how to step up your interpersonal effectiveness by learning how to work more successfully with those around you, be they people you manage, colleagues, client or business partners.

Through a combination of practical exercises, case studies and no-nonsense advice, this book shows you how

Increase your confidence and impact. Communicate more effectively. Learn different tools, techniques and approaches when working with different types of people. Listen and question effectively. Develop rapport and empathy. Give better feedback. Deal with difficult situations and cope with conflict.

252 pages, Kindle Edition

First published December 29, 2009

16 people are currently reading
122 people want to read

About the author

Fiona Dent

12 books1 follower

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5 stars
14 (25%)
4 stars
18 (32%)
3 stars
18 (32%)
2 stars
4 (7%)
1 star
1 (1%)
Displaying 1 - 8 of 8 reviews
Profile Image for Tom Ashton.
Author 4 books10 followers
December 28, 2018
These books always feel like they're trying to turn me into a 'Workplace Psychopath' but they do tend to advocate the power of positive thinking, which can only be a good thing.
This book in particular talks about reframing; seeing negative situations in other advantageous ways, relationship monitoring; keeping physical records of relationships improving and deteriorating, and 'soft manipulation'; using language to change the view of people, managers and employees, who would otherwise hold you back.
I've given it 4 stars, a much higher rating than I would usually give to a non-fiction book, because I intend to re-read the appropriate chapters whenever relevant challenges arise in the future.
14 reviews1 follower
August 19, 2019
I borrowed this book but definitely going to purchase it. Yes, it is a bit simple but the examples and the practices it has, it makes it perfect. I would suggest that current and future managers read it, since it gives a basic understanding of what a good leader should be. İf you are already a working person that is a real leader, then this book will just confirm the good job you are doing with your team and your working environment.
Profile Image for Utku.
1 review
September 29, 2021
If you are familiar with the leadership and motivation concepts, this book is not for you. But if the concept is all new for you, chapters, quotes and definitions can give you a clear direction in which subject to focus next.
Profile Image for Lester.
599 reviews
June 9, 2015
I found this book, in a way, too simple. It talks about issues which seem to be obvious. However, I get the feeling that it is nonetheless a useful overview of everything a manager/leader needs to be aware about in terms of influence. I did find a few useful tips for my own personal use, and I think that the book is most useful when thought of as a quick-reference guide every now an then, to dip in to and ensure that as a leader, you are still thinking about the right things and making the right moves.
Profile Image for Roberta.
56 reviews
October 7, 2013
Enjoyable and interesting.
I read this book as it's part of my MBA reading list.
I liked its short chapters even though at times the pace was a little slow.
It's really a consultation guide that you can refer to on a regular basis and offers some good tools for your leader's tool box.
Displaying 1 - 8 of 8 reviews

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