Introduction to Interpersonal Communication Skills

by MTD Training

In this textbook you will learn how to make a great impression, what processes your listeners are going through to make sense of your messages, and how the other person interprets your message to help you communicate most effectively. Read about building rapport, how to prepare and deliver a formal presentation, and even how to interpret what the listener is thinking by watching their eye movements! This book will boost your confidence levels and help you achieve closer ties with everyone you communicate with.

49 pages, Kindle Edition

First published March 24, 2011