Giving Constructive Feedback

by Jon C. Warner

At its most simple level, giving and receiving feedback is just one person communicating information to another about something that he or she has experienced, and thinks that the other person needs to know. Unfortunately, this simple process is often done poorly and the intended benefit is lost. Because offering any kind of feedback takes practice and is a communication art to develop over time, this booklet explores the process of giving and getting constructive feedback in summary. It does this by offering a six step model to guide behaviour to communicate more constructively as a feedback giver as well as a feedback receiver.

20 pages, Kindle Edition

First published November 7, 2012