Managing Difficult People: A Survival Guide For Handling Any Employee

by Marilyn Pincus

Don't Let Negaholics Rule Your Workplace!

As a manager, you're sandwiched between the pressure of senior executives and the demands of your own staff memebers. The last thing you need is an unruly employee whose chronic "negaholic" attitude upsets your office applecart and affects the morale of your entire staff.

Managing Difficult People gives you the tools you need to cope with all kinds of difficult employees. From sneaky slackers to resident office tormentors, this handy guide cuts to the chase, helping you identify and deal with specific personality types such as The Bully, The Complainer or Whiner, The Procrastinator, The Know-It-All, The Silent Type, The Social Butterfly, The "No People Skills" Person, The Rookie, The Overly Sensitive Person, and The Manipulator.

Genres: Business, Management, Nonfiction, Leadership

224 pages, Paperback

First published October 8, 2004

Reviews

[Tatiana · Rating 3 out of 5]

Helped me a lot in current role.

[Shirin Abdel Rahman · Rating 4 out of 5]

This book is for you , if you're:
1- Running you own business and you don't have the luxury to hire HR person.
2-Get promoted recently to a managerial position .
3- You are running a team of diverse characters and you find difficulties in guiding them.
Very helpful book especially the part about different types of characters and how to manage their attitude to what is best for the business, you can't fire who doesn't get along if he is talented yet at a certain Point you have to tame him and use carrot and stick theory.

[Claire Hardwick · Rating 3 out of 5]

3 stars

What this book does really well is addressed different types of challenging personalities and offered practical tips for conflict resolution when dealing with a variety of people. Othet than that, nothing was mind blowing. As another reviewer has mentioned, alot of what this book consist of is common sense and it will help reinforce mangement role confidence.

[Maha Alkhowaiter · Rating 5 out of 5]

كتاب يقدم لك تحديا جميلا في محاولة تغيير الموظفين ذوي الطباع الصعبة بطريقة تحليلة لنماذج من تلك الشخصيات وأعطاء أمثلة بسيطة تُقرب الفكرة، قد تستفيد منه حتى لو لم تكن مدير مؤسسة؛ لأنه يمكن ترجمة بعض سطوره على من يعيش معك في حياتك الشخصية من أقارب لا تريد خسارتهم

[Evan Guest · Rating 3 out of 5]

a good guide to managing 10 types of people you might have in your workforce

[Cat Tobin · Rating 3 out of 5]

Like many of these kinds of books, a lot of this is common sense, but I liked the way it tacked different types of problematic people, and the suggestions for helping them.