Read this book now, not after you or a loved one get a significant diagnosis. It lays out the pitfalls many patients fall prey to, and gives useful and detailed instructions on avoiding them. Dr. Torti uses years of experience to lay out the problems at every level, doctors, nurses, ER's, and insurance. He does not write in absolutes, which is good, because medicine is not like that. He rather gives you the tools and understanding to make the best decisions.