The Certified Quality Process Analyst Handbook

by Eldon H. Christensen, Kathleen M. Coombes-Betz, Marilyn S. Stein

This new handbook was developed to assist those preparing for the Certified Quality Process Analyst certification. It covers the certification Body of Knowledge explicitly and comprehensively. The book and certification are aimed at the paraprofessional who, in support of and under the direction of quality engineers or supervisors, analyzes and solves quality problems and is involved in quality improvement projects. This book is perfect for both recent graduates and those with work experience who want to expand their knowledge of quality tools and processes.

398 pages, Hardcover

First published May 2, 2007

Reviews

[Mohammed Saeed · Rating 5 out of 5]

The book is an excellent introduction to the world of practical quality in workplace and social life. I read the book as a means to prepare myself to write the exam and got captured with the so many techniques of how to maintain quality up to the optimal standards and acquire the desired customer satisfaction.