Guide to Quality Control

by Kaoru Ishikawa

This classic, hands-on guide, written by one of the most widely respected masters of quality, teaches the fundamental tools of quality, including:

Data collection
Control charts
Histograms
Scatter diagrams
Cause-and-effect diagrams
Probability
Check sheets
Sampling
Pareto diagrams
Graphs

This best-selling text has been used extensively by schools and major U.S. companies for training students, supervisors, and line personnel. Simply written and self-teaching, it encourages workers to seek out applications of the tools in their work. Includes practice problems.

Genres: Business

225 pages, Hardcover

First published January 1, 1982

Reviews

[Nick]

Before Microsoft Excel became pervasive for data analysis, this book would have been the gold standard for analysing production quality and identifying process improvements. I would have given it 5 stars during its printing run back in the 1980s.
With today's technology, much of the content is dated and we can use computers to shortcut most of the work but there are still some valuable foundational best practices to absorb. Ishikawa's method of defining cause & effect is still relevant and worth a read.

[Abdoreza Ershadinia]

روشهای نسبتا قدیمی و پایه ای کنترل کیفیت. بر اساس داده گیری دستی و رسم دستی نمودار.

[Tim]

Not a modern text on the subjects covered but it is one of the originals and by the master himself - hey, they named the fishbone diagram after him (as in Ishikawa diagram, not that his nickname was Fishbone or something). If you are new to the material, its here to be learnt and well explained.

[Warren]

Succinct, and to the point. Good starting place re: business statistics for lean management.