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帶人不能用命令,一定要學會「暗示的技術」
Yoshihito Naitō
,
內藤 誼人
,
楊明綺
(Translator)
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62招暗示法則,不必把話說白,任何人都能自動自發幫你做事!
「帶人」比「做事」更累?
用「暗示」隱藏指令,任何人都能自動自發幫你做事。
不必事必躬親,一天到晚幫同事部屬收爛攤子!
直接說、說破嘴,搬出一大堆理由,不但無法說服對方,還傷了感情?
只要學會最基本的暗示技巧,簡單一兩句,就能輕鬆說服人。
要求不照進度、慢半拍的工作夥伴,是一件很困難的事。如果直接說:「明天把企畫案寫好給我吧!」對方可能會嘴巴說:「喔,好」但心裡面很不高興。把命令換成暗示的問句,例如:「最晚什麼時候可以完成呢?」就是一種進度暗示,命令變成「約定」,讓部屬自訂「最後底限」。這是比較保險的做法。主動提出「最後底限」,對方也只能極力遵守,不會破壞自己承諾的約定。就是一種心理誘導。
暗示不是「直接」訴求,而是「間接」誘導對方的一種溝通方法。學會暗示技巧,便能出現以下效果:
(1)驅使對方按照你的意思行動。
(2)讓別人不只為你做事,而且是「心甘情願」地為你做事。
(3)輕易地贏得別人的好感,讓你人緣超旺。
(4)將「YES」變成「NO」,將「NO」變成「YES」。
(5)有效改善人際關係。
208 pages, Paperback
First published November 29, 2012
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Yoshihito Naitō
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