Beautiful work discussing potential pitfalls of the appropriate "use of self" in pastoral work. She describes the "shifting paradigms" of pastoral care in regard to subjects such as repression, the unconscious, counter-transference, and narcissism in a way that someone like me, who is not as familiar with these concepts as a trained therapist would be, can nonetheless understand. Her discussion of a "postmodern inter-subjectivity" evokes the complexity of what we bring to our encounters with others, and she offers helpful practical suggestions for grounding one's self in order to review these encounters and turn past mistakes into future opportunities. Her clear writing is never impersonal, and although she largely grounds her ethics of empathy in Christian scripture, substitutions from the Hebrew Bible and Jewish teachings that mirrored her ideas immediately popped into my mind, and I often felt as if she were articulating my own, very Jewish, principles. Maybe I'm also just getting better at reading this type of work.